Benefits & Payroll Specialist - ADP Expert

Cogent Communications; Washington (District of Columbia); On-site; USD 80,000 - 90,000; Full time

Job summary

Cogent Communications in Washington, DC is seeking a Benefits/Payroll Specialist to manage daily benefits programs and support payroll, timekeeping, and related HR processes. You will be the primary resource for benefits and payroll, coordinating with HR leadership, payroll, brokers, carriers, and vendors to ensure accurate data and timely transactions.

The role relies on ADP Workforce Now and the ADP Benefits module, with involvement in ADP Workforce Manager.

Qualifications

• 3–5 years of HR experience with hands-on benefits administration and payroll.
• Experience administering employee benefits including enrollment, eligibility changes, open enrollment, and payroll deduction coordination.
• Hands-on experience with ADP Workforce Now or similar HRIS/payroll platform.
• Strong Excel skills and proficiency with Outlook, Word, and PowerPoint.
• Detail-oriented with strong analytical and problem-solving skills.
• Excellent written, verbal, and interpersonal communication with customer service orientation.
• Bachelor’s degree in HR, BA, or related field (or equivalent).

Responsibilities

• Administers health and welfare, retirement, wellness, and other benefit programs.
• Manages benefits administration within the ADP Benefits module and ensures elections are integrated with payroll deductions.
• Coordinates annual open enrollment and post-enrollment audits.
• Acts as primary contact for employee benefits questions and coordinates with brokers/carriers.
• Audits and reconciles ADP data, payroll, and invoices; researches discrepancies.
• Develops and maintains employee benefit communications and process documentation.
• Supports ACA, ERISA, COBRA, HIPAA/privacy, Section 125, and retirement plan requirements with HR leadership.
• Backs up Payroll Specialist and assists with payroll processing via ADP Workforce Now.
• Researches payroll questions and discrepancies with Payroll/HR leadership.
• Provides self-service support for ADP and timekeeping questions.
• Partners with managers to resolve timecard issues to ensure timely payroll.

Skills

ADP Workforce Now

Payroll processing

Benefits administration

Excel

Attention to detail

Communication skills

HR data analysis

Education

Bachelor's degree in HR/Business/Accounting or related field

Tools

ADP Benefits module

ADP Workforce Manager

Job description

Cogent Communications in Washington, DC is seeking a Benefits/Payroll Specialist to manage daily benefits programs and support payroll, timekeeping, and related HR processes. You will be the primary resource for benefits and payroll, coordinating with HR leadership, payroll, brokers, carriers, and vendors to ensure accurate data and timely transactions.

The role relies on ADP Workforce Now and the ADP Benefits module, with involvement in ADP Workforce Manager.