Benefits Operations Specialist: Plan Lifecycle & Data

WEX Inc.; United States; On-site; USD 23,000 - 31,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Tuition reimbursement

Job summary

WEX Inc. is seeking an Operations Specialist, Benefits to manage the lifecycle of multiple benefit plans, including HSA, HRA, FSA and commuter plans. You will create, maintain, and close plans, process enrollment data, and ensure accurate employer configurations.

The role requires in-depth knowledge of benefits products and systems, adherence to security policies, and collaboration with internal teams to resolve issues and improve service delivery.

Qualifications

• Experience administering benefit plans (HSA, HRA, FSA, commuter) and related enrollments.
• Ability to process demographic, enrollment and contribution files accurately.
• Strong understanding of products, systems, files and security policies.

Responsibilities

• Create, update and maintain participant plans and balances.
• Process employer configurations and plan closings.
• Resolve account discrepancies and respond to tier 3 escalations.
• Participate in team meetings and professional development.
• Assist with special projects and ongoing process improvements.

Skills

Benefits knowledge

Data file processing

Analytical skills

Job description

WEX Inc. is seeking an Operations Specialist, Benefits to manage the lifecycle of multiple benefit plans, including HSA, HRA, FSA and commuter plans. You will create, maintain, and close plans, process enrollment data, and ensure accurate employer configurations.

The role requires in-depth knowledge of benefits products and systems, adherence to security policies, and collaboration with internal teams to resolve issues and improve service delivery.