Benefits Operations Specialist (Contract) – Open Enrollment

Aleron; City of Rochester (NY); On-site; USD 33,000 - 36,000; Full time

Job summary

Acara Solutions in Rochester, NY is seeking a Corporate Benefits Specialist to join a collaborative benefits team and support day-to-day administration of employee benefit programs. The role includes ensuring compliant benefits processes, assisting employees and managers, and partnering with external vendors.

The position emphasizes open enrollment support, enrollment changes, and collaboration with internal teams to improve operational efficiency.

Qualifications

• High School Diploma or GED.
• 5+ years of HR experience.
• 5+ years of experience in an HR Benefits Administrator capacity.

Responsibilities

• Administer employee benefit programs, including Medical, Dental, Vision, Pharmacy, Section 125, Qualified Life Events, and financial and retirement plans.
• Support annual open enrollment activities, including system readiness, communications, vendor coordination, and issue resolution.
• Manage day-to-day benefits operations, including enrollment changes, leave-of-absence updates, beneficiary changes, file feeds, reporting, and vendor invoice audits.
• Partner with benefits vendors, brokers, consultants, and internal teams to resolve employee inquiries and ensure timely, accurate service.
• Contribute to process improvements, system enhancements, special projects, and benefits initiatives that strengthen operational efficiency and the employee experience.

Skills

HR experience

Benefits admin

Open enrollment

HRIS

MS Office

Oracle

bswift

Education

High School diploma

Bachelor's degree

Tools

bswift

Oracle

MS Office

Job description

Acara Solutions in Rochester, NY is seeking a Corporate Benefits Specialist to join a collaborative benefits team and support day-to-day administration of employee benefit programs. The role includes ensuring compliant benefits processes, assisting employees and managers, and partnering with external vendors.

The position emphasizes open enrollment support, enrollment changes, and collaboration with internal teams to improve operational efficiency.