Benefits Operations (Fully Remote)

Kota; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Kota is a regulated, multi-country business with a remote-first culture and hub locations in Dublin and London. We are building a growing team to manage benefits services with care and precision, handling setup, renewals, and policy events across countries.

You will work within a small, growing team that values ownership and clear communication, delivering high-quality outcomes for our employees and stakeholders.

Responsibilities

• Own benefits scheme setup, renewals, and policy events from start to finish.
• Manage insurer relationships and ensure accurate outcomes for real people.

Job description

• Own benefits scheme setup, renewals, and policy events from start to finish.
• Manage insurer relationships and ensure accurate outcomes for real people.

What We're Looking For:

• You investigate thoroughly and resolve cases without passing them on.
• You communicate clearly, even when delivering bad news, without hiding behind process language.

Where You'll Work:

• Remote-first with hub locations in Dublin and London.
• Part of a small, growing team in a regulated multi-country business.

Why Join Us:

• We're building a pool of exceptional people for current and future roles.
• You'll own problems end-to-end and close gaps rather than waiting for remit.

Kota

Kota is a regulated, multi-country business that provides operations and benefits services. The company has around 100 employees in a growing, owner-driven culture.