Benefits Operations & Compliance Analyst

OU Health; Oklahoma City (OK); On-site; USD 55,000 - 75,000; Full time

Job summary

OU Health is seeking a Benefits Analyst to support benefits operations, audits, and data integrity across programs. You will partner with Payroll, HRIS, Information Systems, Finance and vendors to ensure accurate enrollments and compliant documentation while improving employee experience.

The role covers retirement plan administration, open enrollment, issue resolution, reporting, and policy maintenance, with emphasis on data validation and cross-team collaboration.

Qualifications

• Bachelor's degree required.
• At least 3 years of experience in Human Resources or a related field.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification at hire or within 12 months.

Responsibilities

• Performs payroll, benefits, and vendor audits to validate eligibility, enrollments, deductions, invoices and data integrity; documents findings to coordinate corrections with HRIS, Payroll, Finance and vendors.
• Manages retirement plan administration through audits, integration monitoring, data validation, issue tracking, plan documentation, and vendor coordination.
• Supports open enrollment execution, including testing, communications distribution, case triage, post-enrollment audits, and stabilization activities.
• Handles escalated employee and leader inquiries; coordinates resolution paths with vendor and internal teams; maintains accurate case documentation.
• Tracks vendor issue trends, recurring errors, and resolution cycle times; prepares summaries and recommendations for leadership.
• Prepares standard reports related to enrollments, deductions, audit outcomes, vendor file performance, and case trends.
• Maintains and updates policies, SOPs, job aids, and control checklists; strengthens documentation and audit readiness.
• Supports employee transitions related to acquisitions, divestitures, and organizational changes through eligibility mapping, communications coordination, and operational execution.
• Assists with compliance operations by maintaining documentation and controls aligned with federal and state regulations and plan requirements.
• Participates in process improvement initiatives to reduce defects, strengthen controls, and improve employee experience.
• Supports the organization-wide wellness program, including strategy development, annual planning, vendor partnerships, program design, communications, execution, and outcome measurement.
• Performs other duties as assigned.

Skills

Benefits administration

Audit skills

Excel proficiency

HRIS reports

Vendor coordination

Data validation

Stakeholder management

Process improvement

Education

Bachelor's degree

Tools

HRIS systems

Job description

OU Health is seeking a Benefits Analyst to support benefits operations, audits, and data integrity across programs. You will partner with Payroll, HRIS, Information Systems, Finance and vendors to ensure accurate enrollments and compliant documentation while improving employee experience.

The role covers retirement plan administration, open enrollment, issue resolution, reporting, and policy maintenance, with emphasis on data validation and cross-team collaboration.