Benefits Operations & Client Support Coordinator

SECURE BENEFITS LLC DBA IMPELMAN INSURANCE AND INVESTMENT SERVICES; San Antonio (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

SECURE BENEFITS LLC DBA IMPELMAN INSURANCE AND INVESTMENT SERVICES in San Antonio, TX, seeks a part-time administrative professional to support our employee-benefits team by handling calls, enrolling clients, and processing applications.

The position starts 3–4 days per week through 2026, with potential to increase to five days per week in 2027 and eventually become full-time. We value dependable, organized team players who enjoy learning new systems and delivering friendly service.

Qualifications

• Experience in insurance or employee-benefits is helpful, but not required.
• Strong administrative and customer-service skills.
• Willingness to learn and grow within the employee-benefits industry.

Responsibilities

• Answering incoming telephone calls and assisting clients
• Supporting our account managers and benefits specialists with day-to-day responsibilities
• Submitting applications and underwriting information to insurance carriers
• Assisting with open enrollment
• Updating enrollment and benefits administration systems
• Helping with other administrative and client-service needs throughout the office

Skills

Dependable

Organized

Customer-service

Team player

Willing to learn

Learning new systems

Job description

We’re currently looking for a part-time to join our office.

Initially, this position will work approximately three to four days per week through the end of 2026. Beginning in 2027, the position will remain part-time but will likely increase to a minimum of four days per week, with the possibility of working five days. This role also has the potential to develop into a full-time opportunity.

Responsibilities will include:

• Answering incoming telephone calls and assisting clients
• Supporting our account managers and benefits specialists with day-to-day responsibilities
• Submitting applications and underwriting information to insurance carriers
• Assisting with open enrollment
• Updating enrollment and benefits administration systems
• Helping with other administrative and client-service needs throughout the office

We’re looking for someone who is dependable, organized and comfortable learning new systems. The right person will have a hospitable, service-oriented spirit, enjoy working as part of a team and be eager to learn and grow within the employee-benefits industry.

Previous insurance or employee-benefits experience would certainly be helpful, but we’re also willing to consider someone with strong administrative and customer-service skills who is motivated to learn.

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