Benefits Navigator

Clatsop Community College; Astoria (OR); On-site; USD 52,000 - 64,000; Full time

Job summary

Clatsop Community College is seeking a Benefits Navigator to lead efforts connecting students with federal and state benefits, food programs, and wraparound supports. The role emphasizes outreach, collaboration with other institutions, and culturally responsive resources.

You will help students determine eligibility and assist with applications, including non-English speakers. The position requires a Bachelor’s degree in a relevant field and at least two years of related experience, with

Qualifications

• Bachelor’s degree in a related field and at least two years of relevant experience.
• Ability to learn and apply Title II, ADA, and Rehabilitation Act requirements.
• Experience coordinating benefits navigation and cross-institution collaboration.
• Experience supporting students with diverse backgrounds and disabilities.

Responsibilities

• Promote students' use of benefits programs at college and in the community.
• Assist students in determining eligibility for support services.
• Participate in statewide Benefits Navigator Consortium meetings.
• Coordinate with navigators at other institutions to share best practices.
• Provide resources for non-English speakers.
• Lead the Bandit Food Pantry, including grants and supervision.
• Maintain relationships with external support staff to ensure wraparound supports.
• Train faculty and staff in advising and support work.

Skills

Oral communication

Written communication

Interpersonal skills

ADA / Section 504 knowledge

Student development theory

Educational advising

Data and coordination

Education

Bachelor's degree in counseling, psychology, sociology, education, social work or related field

Tools

ERP software

Assistive technology

Case management

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Benefits Navigator

Astoria, OR, US

2 days ago Requisition ID: 1046

Salary: $58,078.00 Annually

THIS POSITION IS GRANT-FUNDED THROUGH JUNE 30, 2027. CONTINUATION OF THE POSITION BEYOND THIS DATE IS CONTINGENT UPON THE AVAILABILITY OF STATE FUNDING.

NOTE: Annual Salary $58,078 will be prorated based on Actual Start Date

CLATSOP COMMUNITY COLLEGE

JOB DESCRIPTION

Benefits Navigator

JOB SUMMARY

Under direction of the Clatsop Community College Foundation Director, the benefits navigator serves in a leadership and direct service role that builds and maintains systems of support that connect students with benefits and services that reduce or eliminate barriers to equitable access to education.

ESSENTIAL DUTIES

• Actively promote student use of benefits programs available in the college and the community including Federal and State Financial Aid, SNAP, TANF, housing assistance, food pantries, vocational rehabilitation, unemployment assistance, emergency shelters, and services for those experiencing domestic violence and abuse, mental health support services, and others as appropriate.
• Assist students in determining potential eligibility for support services and benefits programs and applying for assistance under those programs.
• Participate in statewide Benefits Navigator Consortium meetings.
• Coordinate with benefits navigators at other public institutions of higher education for the purpose of collecting data and developing best practices for helping students apply for and receive assistance from benefits programs.
• Coordinate and provide culturally specific resources, including resources for non-English speakers, to support students at the college.
• Receive and analyze student feedback and recommendations on how the institution can better assist students in determining eligibility for benefits programs and applying for assistance under benefits programs.
• Provide leadership for the Bandit Food Pantry, including responsibility for seeking grants, maintaining positive working relationships with the college foundation, and supervision of the Food Pantry coordinator, an AmeriCorps volunteer.
• Maintain relationships with external support agency staff for the purposes of ensuring that all students at the college have access to wraparound supports that meet their individualized needs.
• Provide ongoing training for college faculty and staff involved in student advising and support work to create integrated support systems for students.

MINIMUM QUALIFICATIONS

Education and Experience

Bachelor’s degree in counseling, Psychology, Sociology, Education, Social Work, or closely related field as well as a minimum of two years of volunteer or professional experience aiding adults accessing benefits programs. If an applicant does not have the above education and experience, the applicant must provide evidence of an equivalent combination of education and experience to match the minimum qualifications.

Preferred Qualifications

• Professional or personal experience overcoming barriers associated with poverty.
• Experience promoting accessibility for all students in an academic environment.
• Language proficiency in another language is pertinent to our community.

Knowledge, Skills, and Abilities

• Effective oral, written, and interpersonal communication.
• Knowledge of methods, techniques and applications of instructional adaptation and accommodations to address student needs.
• Knowledge of secondary education, community college, and higher education systems.
• Knowledge and understanding of barriers confronted by students when working towards a college degree.
• Knowledge of Student Development Theory and best practices in advising
• Knowledge of academic programs, rules, expectations, and processes.
• Knowledge of federal financial aid programs and application processes.
• Knowledge of methods, techniques, and practices of effectively instructing students in individual and classroom settings, establishing outcomes, and evaluating progress.
• Knowledge of and ability to implement Title II regulations, the ADA, and Section 504 of the Rehabilitation Act as well as other legislation and policies which impact the education of all students, including legislation and policies designed to protect student confidentiality.
• Skill in working with physical, learning, and psychiatric disabilities in a learning environment.
• Skill in organizing faculty and staff training programs and workshops.
• Ability to interpret, apply and explain rules, regulations, policies, and procedures.
• Ability to meet schedules and timelines.
• Ability to learn to effectively utilize specialized software products including college ERP software, assistive technology, and case management.
• Ability to utilize common office software and technology including Microsoft Office products

Clatsop Community College has a strong commitment to the achievement of equity and inclusion among its faculty, staff and students and values the rich diverse backgrounds that make up the campus community. To ensure the college provides an inclusive educational and employment environment focused on strategies for success and equitable outcomes for all, we are seeking a candidate who has an understanding of, and experience with, successfully supporting individuals with varying backgrounds, including people with disabilities; people with various gender identities and sexual orientations; individuals from historically underrepresented communities; and other groups.

Requirements for consideration of employment:

• Resume
• Complete Supplemental Questions
• Unofficial Transcripts or Certifications
• 3 References with contact information, including emails

VETERAN'S PREFERENCE:

Clatsop Community College complies with Oregon’s Veterans' Preference in Public Employment law, which provides qualifying veterans and disabled veterans with preference in public employment.

Applicants seeking Veterans’ Preference must upload the documentation required to verify eligibility.

To verify eligibility, applicants claiming Veterans’ Preference must provide the applicable documentation:

• Veterans: DD 214
• Disabled Veterans: DD Form 214 and documentation from the U.S. Department of Veterans Affairs establishing eligibility for disabled veteran preference

NOTE:

Applicants are required to provide written notification to Clatsop Community College (CCC) within five (5) business days of any changes to the information submitted in their application, resume, or disclosed during interviews.

This position is not remote and requires the successful candidate to work on campus. Applicants must be available to perform their duties in person as part of the on-site team.