Benefits Navigation Specialist (Remote SNAP Outreach)

Food Bank of Central New York; Oregon; Hybrid; USD 32,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

12 paid holidays

PTO and floating holiday

401(k) with employer match

Job summary

Food Bank of Central New York is seeking a Benefit Navigation Specialist for St. Lawrence County. The role involves helping clients understand eligibility, completing SNAP applications, and navigating recertifications, while connecting individuals to additional resources to improve food security and financial stability.

This is a remote, work-from-home position with daily travel across St. Lawrence County and Northern New York.

Qualifications

• Associate's degree in Social Work, Human Services, Public Health, or related field preferred.
• Bachelor's degree a plus.
• Certification or training in SNAP application processes is a plus.

Responsibilities

• Conduct eligibility prescreening for SNAP and other benefits in assigned regions.
• Assist clients with SNAP applications, renewals, and recertifications via phone, web, or home visits.
• Educate clients on SNAP requirements, reporting obligations, and timelines.

Skills

Communication

Organization

Record keeping

Microsoft Office

Teamwork

Independent work

Bilingual

Education

Associate's degree in Social Work / Human Services

Bachelor's degree preferred

SNAP training/certification

Valid Driver's License

Background check completion

Tools

None

Job description

Food Bank of Central New York is seeking a Benefit Navigation Specialist for St. Lawrence County. The role involves helping clients understand eligibility, completing SNAP applications, and navigating recertifications, while connecting individuals to additional resources to improve food security and financial stability.

This is a remote, work-from-home position with daily travel across St. Lawrence County and Northern New York.