Benefits Manager

Jobtailor; Charlotte (NC); On-site; USD 85,000 - 105,000; Full time

Job summary

Jobtailor in Charlotte, NC seeks an experienced Benefits Administrator to oversee employee benefits programs, including 401(k) plan administration, Open Enrollment, and vendor relations. You will ensure ERISA, ACA, COBRA, HIPAA, and related compliance while delivering accurate reporting and employee education.

A 5–8 year background in benefits is expected, with strong Workday and Excel skills. The role offers cross-functional collaboration, attention to detail, and opportunities to optimize plan

Qualifications

• Bachelor's degree in HR, Business Administration, Finance, or related field.
• Minimum 5-8 years of progressive experience in benefits administration, retirement plans, vendor management, and total rewards.
• Strong knowledge of employee benefits and retirement plan administration.
• Knowledge of ERISA, ACA, COBRA, HIPAA, FMLA, Form 5500 filings, and related regulations.
• Excellent communication, presentation, project management, and analytical skills.
• Advanced proficiency with Microsoft Office and Workday.
• Ability to manage multiple priorities while maintaining confidentiality and attention to detail.
• CEBS, PHR, SPHR, SHRM-CP, or SHRM-SCP preferred.

Responsibilities

• Administer and oversee all employee benefit programs.
• Manage administration of the Company 401(k) plan, including eligibility, contributions, compliance testing, audits, fiduciary committee support, and vendor management.
• Lead annual Open Enrollment planning, communications, system testing, employee education, and implementation.
• Serve as primary relationship manager for brokers, consultants, carriers, recordkeepers, and third-party administrators.
• Coordinate vendor performance reviews, contract renewals, RFPs, and market studies.
• Ensure compliance with ERISA, ACA, COBRA, HIPAA, IRS, DOL, and other applicable regulations.
• Manage Form 5500 filings, retirement and health plan audits, and required plan notices.
• Develop employee communications, enrollment guides, benefit summaries, newsletters, and presentations.
• Review and reconcile monthly benefit invoices and resolve discrepancies with vendors, payroll, and finance.
• Provide reporting and analysis on utilization, costs, enrollment trends, and plan performance.
• Manage Workday benefits configuration, testing, integrations, and process improvements.
• Support mergers, acquisitions, vendor transitions, and other benefit-related projects.

Skills

Employee Benefits Administration

Vendor Management

Workday

Regulatory Compliance

Data Analysis

Project Management

Communication Skills

Education

Bachelor's degree in HR, Business Administration, Finance, or related field

Tools

Workday

Microsoft Office

Vendor Management Systems

Job description

• Administer and oversee all employee benefit programs
• Manage administration of the Company 401(k) plan, including eligibility, contributions, compliance testing, audits, fiduciary committee support, and vendor management
• Lead annual Open Enrollment planning, communications, system testing, employee education, and implementation
• Serve as primary relationship manager for brokers, consultants, carriers, recordkeepers, and third-party administrators
• Coordinate vendor performance reviews, contract renewals, RFPs, and market studies
• Ensure compliance with ERISA, ACA, COBRA, HIPAA, IRS, DOL, and other applicable regulations
• Manage Form 5500 filings, retirement and health plan audits, and required plan notices
• Develop employee communications, enrollment guides, benefit summaries, newsletters, and presentations
• Review and reconcile monthly benefit invoices and resolve discrepancies with vendors, payroll, and finance
• Provide reporting and analysis on utilization, costs, enrollment trends, and plan performance
• Manage Workday benefits configuration, testing, integrations, and process improvements
• Support mergers, acquisitions, vendor transitions, and other benefit-related projects

Requirements

• Bachelor's degree in Human Resources, Business Administration, Finance, or related field required
• Minimum 5-8 years of progressive experience in benefits administration, retirement plans, vendor management, and total rewards
• Strong knowledge of employee benefits and retirement plan administration
• Knowledge of ERISA, ACA, COBRA, HIPAA, FMLA, Form 5500 filings, and related regulations
• Excellent communication, presentation, project management, and analytical skills
• Advanced proficiency with Microsoft Office and Workday
• Ability to manage multiple priorities while maintaining confidentiality and attention to detail
• CEBS, PHR, SPHR, SHRM-CP, or SHRM-SCP preferred

Core Competencies

Demonstrates expertise in employee benefits administration, including compliance with ERISA, ACA, COBRA, and HIPAA regulations. Proficient in managing vendor relationships, conducting audits, and utilizing Workday for benefits configuration and reporting.

Highest-signal resume keywords

• Employee Benefits Administration
• Vendor Management
• Compliance with ERISA and ACA
• Workday Benefits Configuration
• Project Management

Hard Skills

• Benefits Administration
• Retirement Plan Management
• Form 5500 Filings
• Compliance Testing
• Data Analysis

Soft Skills

• Communication Skills
• Presentation Skills
• Attention to Detail
• Analytical Skills
• Project Management

Certifications & Qualifications

• CEBS
• PHR
• SPHR
• SHRM-CP
• SHRM-SCP

Industry Keywords

• ERISA
• ACA
• COBRA
• HIPAA
• DOL

Tools & Technologies

• Microsoft Office
• Workday
• Vendor Management Systems