Benefits & Leave Operations Specialist

WideNet Consulting Group; Bellevue (WA); On-site; USD 55,000 - 62,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee assistance program

Sick time

Job summary

WideNet Consulting Group is seeking a Benefits and Leave Administration Professional to provide operational support for US benefits programs and leave of absence administration. You will handle day‑to‑day benefits and leave operations, respond to employee inquiries, and coordinate with benefits partners to ensure accurate and timely service delivery.

You will report to the US Benefits and Leave Manager with dotted line to the Director of Global Benefits & Leave for ad hoc projects.

Qualifications

• 2+ years of experience in benefits administration and/or leave of absence management.
• Knowledge of US benefits regulations (ERISA, ACA, HIPAA, FMLA).
• Experience with leave of absence administration and documentation.
• Proficiency with benefits administration systems and HRIS platforms.
• Strong organizational skills and attention to detail in managing benefits records and employee data.
• Excellent communication skills with ability to explain benefits information clearly to diverse employees.
• Ability to manage multiple inquiries and requests with accuracy and timeliness.
• Demonstrated ability to collaborate with vendors, HR partners, and internal stakeholders.
• Problem-solving mindset and ability to scale issues appropriately.
• Commitment to confidentiality and protecting sensitive employee information.

Responsibilities

• Administer leave of absence requests with accurate processing and compliant communication.
• Close out benefits tickets and provide timely resolution and clear communication.
• Respond to inquiries regarding benefits eligibility, plan details, and claims status.
• Maintain and update benefits records and eligibility data in systems.
• Support open enrollment processes and vendor coordination.
• Coordinate with benefits vendors on claims issues and participant communication.
• Prepare benefits reports, summaries, and compliance documentation.
• Support compliance activities under ERISA, ACA, HIPAA, and related regulations.
• Assist with new benefits plan implementations and data migration.
• Support global benefits initiatives and ad hoc projects as needed.
• Other duties spanning HR functions or international locations.

Skills

Benefits administration

Leave of absence management

HRIS systems

Regulatory compliance

Documentation

Vendor coordination

Communication skills

Attention to detail

Tools

HRIS platforms

Job description

WideNet Consulting Group is seeking a Benefits and Leave Administration Professional to provide operational support for US benefits programs and leave of absence administration. You will handle day‑to‑day benefits and leave operations, respond to employee inquiries, and coordinate with benefits partners to ensure accurate and timely service delivery.

You will report to the US Benefits and Leave Manager with dotted line to the Director of Global Benefits & Leave for ad hoc projects.