Benefits Leave Administrator

Rooms To Go; Tampa (FL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Company paid life and disability保险

Job summary

Rooms To Go seeks a Leave Administrator to manage the company’s leave of absence programs (FMLA, medical, disability, workers' comp, ADAAA, military, bonding, and state/local leaves). Onsite in Florida, you’ll review requests, verify documentation, communicate with associates, and maintain accurate records.

A bachelor’s degree is preferred and AbsenceSoft experience is a plus. The role requires strong communication, organization, and confidentiality, with collaboration across HR, Occupational

Qualifications

• 3+ years of experience directly administering employee leaves of absence, including eligibility review and communication.
• 2+ years of experience supporting a multistate workforce preferred.
• Experience using AbsenceSoft to administer leave cases, track usage, and generate reports preferred.
• Clear, professional verbal and written communication with empathy and consistency.

Responsibilities

• Reviews leave requests, determines eligibility, and provides forms and notices within timeframes.
• Reviews documentation for completeness and requests clarification as needed.
• Approves or denies routine leave requests within guidelines and delegated authority.
• Maintains timely communication with associates regarding documentation, deadlines, and return-to-work dates.
• Communicates leave status to HR and managers while protecting confidential medical information.
• Monitors leave usage, entitlement, certification periods, and follow-up dates.
• Maintains accurate case records in the leave management system and file.
• Enters and updates leave information in HR and timekeeping systems.
• Coordinates with Occupational Health on return-to-work documentation.
• Escalates complex or unresolved matters to management.
• Assists with routine leave reports and identifying discrepancies.
• Keeps knowledge current on applicable leave requirements.

Skills

Communication

Organization

Detail orientation

Empathy

Confidentiality

Time management

Multitasking

Education

Bachelor’s degree preferred

HR/Leave Administration certification preferred

Tools

AbsenceSoft

HRIS systems

Timekeeping systems

Microsoft Office

Job description

The Leave Administrator is responsible for administering the Company’s Leave of Absence programs and managers on the organization's leave programs, including FMLA, medical or disability leave, workers compensation, ADAAA, military leave, bonding and childbirth recovery, and state and local leaves.

Essential Duties and Responsibilities

• Reviews leave requests, determines eligibility, and provides associates with required forms, notices, and instructions within established timeframes
• Reviews supporting documentation for completeness and consistency with the leave requested. Requests clarification or additional documentation as needed.
• Approves or denies routine leave requests within established guidelines and delegated authority.
• Maintains timely communication with associates regarding documentation requirements, deadlines, leave status, extensions, and anticipated return-to-work dates.
• Communicates relevant leave status to Human Resources and managers while protecting confidential medical information.
• Monitors continuous and intermittent leave usage, available entitlement, certification periods, and follow-up dates.
• Maintains accurate case records and documentation in the leave management system and designated file.
• Enters and updates leave information in HR and timekeeping systems.
• Coordinates with Occupational Health on return-to-work documentation and reports issues requiring further review
• Escalates complex or unresolved matters, including disputed determinations, exhausted leave, policy exceptions, and potential employment separation, to management.
• Assists with preparing routine leave reports and identifying discrepancies, overdue items, and cases requiring attention
• Maintains working knowledge of applicable leave requirements through training and established resources. Brings potential compliance concerns and opportunities to improve procedures to management
• Performs other related duties as assigned
• 3 + years of experience directly administering employee leaves of absence, including eligibility review, documentation follow-up, and associate communication or a combination of experience and education.
• 2 + years of experience supporting a multistate workforce preferred.
• Bachelor’s degree is preferred.
• Relevant coursework, training or certification in leave administration, benefits or human resources preferred.
• Experience using AbsenceSoft to administer leave cases, track leave usage, maintain documentation, and generate reports preferred.
• Clear, professional verbal and written communication skills, including the ability to explain requirements and discuss sensitive matters with empathy and consistency.
• Strong organizational skills and attention to detail, with the ability to manage an active caseload, competing priorities, and time-sensitive deadlines.
• Ability to review documentation, recognize inconsistencies, apply established guidelines, and identify when additional guidance is needed.
• Ability to work independently on assigned cases and collaborate with Human Resources, Occupational Health, Payroll, management, and vendors.
• Proficiency with Microsoft Office and the ability to learn leave management, HR, and timekeeping systems.
• Ability to maintain accurate records and protect confidential associate and medical information.

Location

100% Onsite. Monday - Friday.

About Rooms To Go

Founded in 1991, Rooms To Go set out to change the way people shop for furniture. More than 30 years later and now America’s #1 independent furniture retailer, that mission remains the same: make it easy to create a beautiful home by offering stylish, designer-curated rooms of furniture at an exceptional value through a simplified and customer-friendly shopping experience. Rooms To Go operates more than 250 stores across ten states, supported by eight state-of-the-art distribution centers and a growing e-commerce business. With the nation’s largest furniture inventory and industry-leading delivery speed, financing options, and product availability, we continue to set the pace for innovation and value.

Driving this success is a team that thrives in a growth-oriented culture. We offer a collaborative, supportive work environment with opportunities to learn, grow, and build a career with a stable and industry-leading company.

Whether you’re looking to launch your career or take the next step, it’s a great time to join our team—there’s always room for you to grow with us!

• Medical, dental, and vision insurance
• 401(k) with company match
• Company paid life and disability insurance