Hybrid Enrollment & Operations Specialist

Remodel Health; Indianapolis (IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Full health benefits

Generous PTO

401(k) match

Sabbatical PTO after 5 years

Job summary

Remodel Health in Indianapolis, IN, is seeking a highly motivated Operations Specialist to support healthcare enrollment processes and member requests. The role emphasizes accuracy, client service, and cross-team collaboration in a fast-paced office environment.

The position is in-office four days per week in downtown Indianapolis with Fridays work-from-home, requires a Bachelor’s degree, and offers full health benefits, PTO, and a 401(k) matching plan.

Qualifications

• Bachelor's Degree required
• Willingness to become health licensed
• 1+ years of experience in an professional work environment
• Ability to learn new and complex computer system applications
• Prior experience in health insurance enrollment is not required but highly valued
• Full health benefits offering, including life, long-term disability, dental, and vision
• Generous PTO
• 401(k) match
• Sabbatical PTO available after 5 years

Responsibilities

• Provide support to internal operations teams by processing healthcare applications, responding to member requests, clerical data maintenance and account maintenance.
• Promote application completion follow up with customers as necessary.
• Respond to member eligibility questions and verify enrollment statuses.
• Ensure accuracy and compliance of enrollment processes for both on-exchange applications as well as direct to carrier.
• Provide general administrative support as needed.

Job description

Remodel Health in Indianapolis, IN, is seeking a highly motivated Operations Specialist to support healthcare enrollment processes and member requests. The role emphasizes accuracy, client service, and cross-team collaboration in a fast-paced office environment.

The position is in-office four days per week in downtown Indianapolis with Fridays work-from-home, requires a Bachelor’s degree, and offers full health benefits, PTO, and a 401(k) matching plan.