Benefits Enrollment Communications Specialist

Aon; New York (NY); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

PTO

401(k) with match

Health benefits

Discount programs

Hybrid/remote options

Job summary

Covala Group, part of NFP and an Aon company, is seeking a Communications Associate to craft enrollment communications and maintain day-to-day materials for institutional clients. This role focuses on customized electronic and print communications, enrollment guides, benefit summaries, and enrollment portals to support enrollment and policy retention campaigns.

You'll collaborate cross-functionally, participate in multi-project workloads, and receive mentorship to grow your career.

Qualifications

• Bachelor's degree preferred. High School Diploma or equivalent required with additional education/training.
• At least one year of demonstrated work experience including business writing, client correspondence, and preparing presentation materials
• Strong written communication and editing skills and a questioning mindset.
• High attention to detail, particularly with structured documents and data-informed content.
• Ability to manage multiple projects with competing deadlines.
• Proficiency in Microsoft Word, PowerPoint and familiarity with Excel.
• Comfort working within approval workflows and cross-functional environments.
• A high level of accountability and ownership of work.
• Life & Health License preferred or ability to obtain within 6 months.

Responsibilities

• Create, edit, and review client communications, including Word documents, enrollment websites, and webinar materials.
• Ensure all communications are accurate, complete, compliant, and aligned with approved templates and standards
• Coordinate with other teams for timely production of paper mailings and websites
• Manage multiple projects with quick turnaround timelines while maintaining attention to detail
• Collaborate with internal teams to identify and develop process efficiencies

Skills

Written communication

Editing skills

Business writing

Cross-functional collaboration

Attention to detail

Project management

Accountability

Education

Bachelor's degree

High School Diploma

Tools

Microsoft Word

PowerPoint

Excel

Job description

Covala Group, part of NFP and an Aon company, is seeking a Communications Associate to craft enrollment communications and maintain day-to-day materials for institutional clients. This role focuses on customized electronic and print communications, enrollment guides, benefit summaries, and enrollment portals to support enrollment and policy retention campaigns.

You'll collaborate cross-functionally, participate in multi-project workloads, and receive mentorship to grow your career.