Client Communications Associate, Executive Benefits (Hybrid NYC)

NFP, an Aon company; New York (NY); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

401(k) with match

Health & wellness programs

Paid holidays

PTO

Job summary

NFP, an Aon company, seeks a Communications Associate to craft enrollment communications and manage day-to-day materials for institutional clients. The role focuses on tailored electronic and print communications, enrollment portals, and benefit summaries to meet client needs.

The position is full-time, with the first three months spent training in the NYC Wall Street office. After training, a hybrid or remote schedule may be possible.

Qualifications

• Bachelor’s degree preferred.
• High School Diploma or equivalent required with additional education/training.
• At least one year of demonstrated work experience including business writing, client correspondence, and preparing presentation materials.
• Strong written communication and editing skills.
• High attention to detail with data-informed content.
• Ability to manage multiple projects with competing deadlines.
• Proficiency in Word, PowerPoint and familiarity with Excel.
• Comfort with approval workflows and cross-functional environments.

Responsibilities

• Create, edit, and review client communications with a focus on executive benefits.
• Ensure communications are accurate, compliant, and aligned with templates and standards.
• Coordinate with teams for timely production of paper mailings and websites.
• Manage multiple projects with quick turnaround timelines while maintaining detail.
• Collaborate with internal teams to identify and develop process efficiencies.

Skills

Business writing

Editing

Communication

Project management

MS Office proficiency

Approval workflows

Education

Bachelor's degree preferred

High School Diploma or equivalent

Tools

Microsoft Word

PowerPoint

Excel

Job description

Who We Are

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Position Summary

The Communications Associate position is a central role within the organization, responsible for crafting enrollment communications and maintaining the structure and day-to-day material. This is not a Marketing role. The focus of this position is the creation and customization of electronic and print communications such as enrollment guides, benefit summaries and materials, as well as enrollment portals, to meet the specific needs of institutional clients for enrollment and policy retention campaigns. All communications are customized based on each client’s requirements.

This is a full-time employment opportunity working Monday through Friday from 8:30AM to 5:30PM Eastern Time.For the first three months, the employee will need to be in the NYC Wall Street office for training up to three days per week. After the training period, the manager will decide the employee’s schedule, which could potentially include a fully remote or hybrid option.

Essential Functions

• Create, edit, and review client communications, including Word documents, enrollment websites, and webinar materials, with a focus on executive benefits.
• Ensure all communications are accurate, complete, compliant, and aligned with approved templates and standards
• Coordinate with other teams for timely production of paper mailings and websites
• Manage multiple projects with quick turnaround timelines while maintaining attention to detail
• Collaborate with internal teams to identify and develop process efficiencies

Required Skills & Qualifications

• Bachelor’s degree preferred. High School Diploma or equivalent required with additional education/training.
• At least one year of demonstrated work experience including business writing, client correspondence, and preparing presentation materials
• Strong written communication and editing skills and a questioning mindset.
• High attention to detail, particularly with structured documents and data-informed content.
• Ability to manage multiple projects with competing deadlines.
• Proficiency in Microsoft Word, PowerPoint and familiarity with Excel.
• Comfort working within approval workflows and cross-functional environments.
• A high level of accountability and ownership of work.
• Life & Health License preferred or ability to obtain within 6 months.

Preferred Qualifications

• Experience with benefits enrollment communications, insurance, or financial services.
• Familiarity with HTML or Adobe Creative Cloud.
• Familiarity with IDI and/or LTC products.

What We Offer

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $60,000 - $70,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.

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