Benefits Eligibility Specialist — In-Person Support

oregon; Portland (OR); On-site; USD 50,000 - 67,000; Full time

Benefits offered by this job

ODHS Employee Resource Group

Cost of Living Adjustments

Annual salary increases

Amazing benefits package

Possible PSLF eligibility

Job summary

The Oregon Department of Human Services is seeking two Public Benefits Specialist positions in the Portland Branch, on N. Webster Street, to assist Oregonians in-person.

This permanent, full-time role works within the ODHS/OHA/DELC programs to determine eligibility and connect families to resources. Ideal candidates have experience with public assistance, strong communication skills, and the ability to maintain client records.

Qualifications

• One year of experience working at the Human Services Specialist 1 level or equivalent, OR two years of public-facing experience.
• Associate degree plus six months of public-facing experience, OR equivalent combination of education and experience.

Responsibilities

• Perform eligibility determinations, redeterminations, periodic reviews, and updates for ODHS, OHA, and DELC programs.
• Interview applicants in person and by phone to collect information for service needs.
• Assess client family strengths and needs, connecting families to resources and programs.
• Update narrative reports summarizing new information from clients and collateral sources.

Skills

Interpersonal communication

Verbal and written communication

Time management

Judgment and decision making

Calm under pressure

Education

Associate degree in Behavioral Science, Social Science or closely related field

Job description

The Oregon Department of Human Services is seeking two Public Benefits Specialist positions in the Portland Branch, on N. Webster Street, to assist Oregonians in-person.

This permanent, full-time role works within the ODHS/OHA/DELC programs to determine eligibility and connect families to resources. Ideal candidates have experience with public assistance, strong communication skills, and the ability to maintain client records.