Benefits Eligibility Specialist II – Intake

City of Chesapeake Virginia; Chesapeake (VA); Hybrid; USD 46,000 - 56,000; Full time

Job summary

The City of Chesapeake is seeking a Benefits Program Worker II – Intake to determine eligibility for TANF, SNAP, and Medicaid. You will navigate VaCMS and other systems to process applications, document outcomes, and refer clients to supportive resources.

Ideal candidates will have four years of relevant experience, a valid driver’s license, and completed state training for SNAP/Medicaid. This full-time role offers a stable schedule and comprehensive benefits in Chesapeake, VA.

Qualifications

• Requires a high school diploma or GED/HSE and completion of government assistance programs.
• Minimum of four years of relevant experience.
• Valid driver's license and driving record compliant with City Driving Standards; SNAP and Medicaid training completed.

Responsibilities

• Conduct client interviews and in-depth assessments to determine eligibility for TANF, SNAP, and Medicaid.
• Navigate complex benefit program policies with accuracy and confidence.
• Use VaCMS and other systems to process applications, track cases, and document outcomes.
• Make timely, sound decisions and ensure all required documentation is accurate and up to date.
• Refer clients to public and private resources supporting overall well-being.
• Maintain a focus on service delivery and continuous quality improvement.

Skills

Eligibility determination

VaCMS

Policy comprehension

Public service

Education

High school diploma or GED/HSE

Tools

VaCMS

Job description

The City of Chesapeake is seeking a Benefits Program Worker II – Intake to determine eligibility for TANF, SNAP, and Medicaid. You will navigate VaCMS and other systems to process applications, document outcomes, and refer clients to supportive resources.

Ideal candidates will have four years of relevant experience, a valid driver’s license, and completed state training for SNAP/Medicaid. This full-time role offers a stable schedule and comprehensive benefits in Chesapeake, VA.