Benefits Coordinator (Part-Time)

Grayba; Chesterfield (MO); On-site; USD 23,000 - 31,000; Part time

Job summary

Graybar is seeking a Benefits Coordinator to maintain and oversee benefits data, processes, escalations, and file feeds within the Total Rewards department. You will support pension, profit sharing, charitable contributions, student loan reimbursement, and other employee benefits while assisting employees, retirees, and dependents.

You will partner with internal teams and external vendors to ensure seamless service delivery, test and resolve file feeds, reconcile vendor data, and produce

Qualifications

• 3+ years of benefit coordination and customer service experience.
• Knowledge of Workday and HRIS systems.
• Experience with pension, profit sharing, and retirement program administration is a plus.
• Strong communication and multitasking abilities.

Responsibilities

• Provide end-to-end administration of Total Rewards programs including pension, profit sharing, and other benefits.
• Serve as primary point of contact for employees, managers and vendors; resolve inquiries and escalations.
• Collaborate with HR, Payroll, Finance and IT to manage program operations and data integrity.
• Analyze vendor data and invoices; reconcile discrepancies and drive payments.
• Maintain data accuracy across systems and document processes.

Skills

Benefit coordination

Customer service

Workday

HRIS

Microsoft Office

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Workday

HRIS

Job description

Are you ready? As a Benefits Coordinator, you will maintain and oversee benefits related data, processes, escalations, and file feed management. The position goes beyond traditional health & welfare benefits to include retirement programs (pension, profit sharing), financial wellness offerings (student loan reimbursement), charitable giving initiatives, and other employee-centric rewards programs. Provide support and assistance to employees, former employees, retirees, surviving dependents, and their legal representatives and peers relating to all Company benefits and employee programs within the Total Rewards department.

In this role you will: Support end-to-end administration of Total Rewards programs, including pension, profit sharing, charitable contributions, student loan reimbursement, and other employee benefit offerings. Serve as a primary point of contact for employees, managers, and vendors—responding to inquiries, resolving issues, and providing clear, timely communication across all levels of the organization. Partner with internal teams (HR, Payroll, Finance, IT) and external vendors to manage program operations, troubleshoot escalations, and ensure seamless service delivery. Work with IT and Corporate HR to revolve issues. Work with IT to test and resolve any file feed issues. Analyze and reconcile vendor data and invoices by running reports, leveraging Excel to manipulate and validate data, identifying discrepancies, and driving resolution through to payment. Conduct benefit calculations and validations (e.g., pension), coordinate communications, and ensure accurate setup and delivery of program benefits. Maintain and audit system data to ensure accuracy, compliance, and alignment across platforms. Create and maintain process documentation while identifying opportunities to streamline workflows and enhance the employee experience. Contribute to projects and continuous improvement initiatives that strengthen Total Rewards programs and operational efficiency. Support training, mentoring, and knowledge sharing within the team; participate in quality assurance activities such as peer audits (e.g., pension calculations, data reviews). Perform advanced benefits administration functions, including oversight of file feed management, resolution of escalated issues, audit execution, and complex reporting and data analysis.

What you bring to the table:

• 3 years' experience: Benefit coordination and customer service
• High school diploma or GED
• 4-5 years' experience: Prior Company experience
• Preferred Four-year degree
• Knowledge of the Company's policies and procedures
• Knowledge of Workday and HRIS
• Knowledge of benefits and employee programs within Total Rewards, including pension
• Strong verbal and written communication skills
• Customer service skills
• Advanced Microsoft Office Suite skills
• Advanced research and problem-solving skills
• Ability to multitask
• Ability to prioritize and meet deadlines

Work Shift and Hours:

Part-time, 20 hour per week, in office with a flexible schedule during normal business hours.

Compensation Details:

The expected pay rate for this position is $26.00 per hour.

Working Conditions

Office environment.

Why should you join Graybar?

At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it’s the right thing to do and the right way to run our business. We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team. Whether you are just starting your career or have years of experience, you will be proud to work for a thriving company with a solid foundation. Come see why Graybar is continually ranked as a top employer across the country.

Equal Opportunity Employer/Vet/Disabled

Graybar, a Fortune 500 company, specializes in supply chain management services, and is a leading North American distributor of high quality components, equipment, and materials. We serve the construction market, the commercial, institutional, and government (CIG) market, and the industrial and utility markets. Graybar products and services support new construction, infrastructure updates, building renovation, facility maintenance, repair and operations, and original equipment manufacturing.