Benefits Coordinator - Open Enrollment & Retiree Support

Chicopee; Chicopee (MA); On-site; USD 60,000 - 84,000; Full time

Benefits offered by this job

Sick time

Vacation

13 Holidays Per Year

Retirement Plan

Job summary

The City of Chicopee’s – Human Resources is hiring a Benefits Coordinator to administer employee and retiree benefits, handle enrollment changes, and ensure compliance across benefit programs. This full‑time, non-exempt position supports current and former employees with carriers and administrative processes.

Responsibilities include enrollment processing, reconciliations, reporting, and coordination with retirement systems, with emphasis on accuracy, privacy, and responsive service.

Qualifications

• Associate's Degree in Business, Human Resources or related field with at least 2 years in Benefits Administration
• High School Diploma or equivalent with at least 4 years in Benefits Administration
• Equitable combination of education and experience acceptable if it demonstrates all aspects of the role
• MUNIS experience preferred
• Municipal/public administration experience preferred

Responsibilities

• Administer employee and retiree benefit enrollments and changes in accordance with governing laws
• Reconcile insurance accounts and payroll deductions; research and resolve discrepancies
• Review deductions related to Chicopee retirement systems and related plans
• Provide benefits orientation and responsive assistance to employees and retirees
• Coordinate open enrollment for active employees and retirees
• Assist employees transitioning into retirement with Medicare and other coverages
• Prepare and maintain accurate benefits and financial reports for HR and auditors
• Maintain confidential benefit records and ensure privacy compliance

Skills

Benefits administration

Open enrollment

Payroll reconciliation

Policy compliance

Education

Associate's Degree in Business or HR

High School Diploma with 4+ years benefits experience

Tools

MUNIS experience

Municipal/Public administration experience

Job description

The City of Chicopee’s – Human Resources is hiring a Benefits Coordinator to administer employee and retiree benefits, handle enrollment changes, and ensure compliance across benefit programs. This full‑time, non-exempt position supports current and former employees with carriers and administrative processes.

Responsibilities include enrollment processing, reconciliations, reporting, and coordination with retirement systems, with emphasis on accuracy, privacy, and responsive service.