Benefits Coordinator, HRIS

Jobtailor; Appleton (WI); On-site; USD 50,000 - 70,000; Full time

Job summary

Jobtailor in Appleton, WI is seeking a Benefits Administrator to support daily benefits operations, enrollment activities, and regulatory compliance, including FMLA/ADA/ COBRA. You will manage HRIS data feeds, run reports, and handle benefit communications.

The role requires an Associate’s degree in HR or related field, with SHRMP-CP/PHR/CEBS preferred, 1 year HR experience and ADP Workforce Now familiarity. Office-based in Appleton with process-improvement focus.

Qualifications

• Associate’s degree in Human Resources or related field or equivalent experience.
• SHRMP-CP, PHR or CEBS certification preferred.
• 1 year of experience in a Human Resources role required.
• Experience with ADP Workforce Now or similar HRIS preferred.

Responsibilities

• Support day-to-day administration of employee benefits programs in compliance with regulations.
• Administer benefit enrollment activities for new hires, events, and open enrollment.
• Ensure timely processing and accurate collection of required documentation.
• Manage monthly benefits billing and invoice reconciliation.
• Maintain program trackers and HRIS data feeds.
• Triage benefits inquiries and respond to associates and leaders.
• Create and deliver HR reports and benefit enrollment metrics.
• Review associate changes in HRIS and update non-pay related fields.
• Support benefit communication planning and annual calendar.
• Contribute to process improvements and uphold DEI initiatives.

Skills

Benefits Administration

Invoice Reconciliation

HR Metrics Reporting

Benefit Enrollment Activities

Documentation Processing

System Integration Troubleshooting

FMLA Administration

Employee Relations

Recruitment Policies

Compensation Procedures

Education

Associate’s degree in Human Resources or related field

SHRMP-CP, PHR or CEBS certification

Tools

ADP Workforce Now

HRIS Platforms

Job description

• Support day-to-day administration of employee benefits programs in compliance with plan documents and applicable regulations, including FMLA, ADA, COBRA, unemployment, and workers’ compensation requirements
• Administer associate benefit enrollment activities, including new hires, qualifying life events, executive enrollments, and open enrollment
• Ensure timely processing and accurate collection of required documentation
• Manage monthly benefits billing processes, including invoice reconciliation and approval for payment
• Monitor and maintain program trackers for benefit-related initiatives
• Oversee the benefits inbox by triaging incoming inquiries, assigning ownership, and responding to associate and leader questions
• Create, maintain, and deliver standard and ad hoc reports, including HR metrics and benefit enrollment reporting
• Review and approve associate changes submitted through Manager Self Service, including address, location, reporting relationships, job codes, job grades, and other non-pay-related fields
• Administer HRIS benefit eligibility file feeds, including setup, monitoring, and troubleshooting of system integrations and manual vendor files
• Support benefit communication planning and execution, including drafting associate communications and maintaining an annual benefits communication calendar
• Contribute to process improvement initiatives and partner with HR team members to implement improvements
• Support and uphold compliance, diversity, equity, and inclusion initiatives
• Perform other duties as assigned

Requirements

• Associate’s degree in Human Resources or related field, or equivalent work experience required
• SHRMP-CP, PHR or CEBS certification preferred
• 1 year of experience in a Human Resources role required
• This position is located in our Appleton WI location
• 2+ years of experience in benefits administration preferred
• Experience with HRIS platforms strongly preferred, with specific familiarity in ADP Workforce Now or similar systems
• Strong knowledge of HR programs, policies, and procedures, including employee relations, recruitment, compensation, benefits, EEO/AAP, and FMLA administration required
• Experience supporting internal benefit communications, including planning, drafting, and delivering associate-facing messaging, strongly preferred
• Participate in, adhere to, and support compliance program objectives
• The ability to consistently interact cooperatively and respectfully with other employees

Core Competencies

Demonstrates expertise in benefits administration, including compliance with regulations such as FMLA, ADA, and COBRA, while effectively managing HRIS platforms like ADP Workforce Now. Strong ability to communicate benefit-related information and support diversity, equity, and inclusion initiatives.

Highest-signal resume keywords

• Benefits Administration
• HRIS Platforms
• Compliance Knowledge
• Employee Communication
• Process Improvement

ATS Optimization Keywords

Hard Skills

• Benefits Program Administration
• Invoice Reconciliation
• HR Metrics Reporting
• Benefit Enrollment Activities
• Documentation Processing
• System Integration Troubleshooting
• FMLA Administration
• Employee Relations
• Recruitment Policies
• Compensation Procedures

Soft Skills

• Cooperative Interaction
• Respectful Communication

Certifications & Qualifications

• SHRMP-CP
• PHR
• CEBS

Industry Keywords

• Employee Benefits
• Compliance Regulations
• Diversity Initiatives
• Equity Initiatives
• Inclusion Initiatives

Tools & Technologies

• ADP Workforce Now
• HRIS Platforms