Benefits Coordinator

The Donohoe Companies; Bethesda (MD); On-site; USD 65,000 - 90,000; Full time

Job summary

The Donohoe Companies, Inc. is seeking an experienced Benefits Administrator to support a comprehensive benefits program across corporate offices and properties.

You will work closely with HR, brokers, carriers, and payroll to ensure compliance and accuracy in enrollment, COBRA, 401(k), and year-end reporting. Responsibilities include open enrollment support, benefits communications, data gathering for audits, and maintaining confidential benefit records.

Qualifications

• 2+ years of experience in benefits administration or HR.
• Degree in HR, Business Admin, or related field is a plus.
• Proficiency in HRIS platforms and Microsoft Office; advanced Excel skills.

Responsibilities

• Administer daily benefits programs (health, dental, vision, life, disability, 401(k)).
• Process enrollments, changes, and vendor submissions accurately and on time.
• Manage COBRA notices, tracking, and enrollment records.
• Assist with annual open enrollment communications and enrollment help.
• Support 401(k) administration and Form 5500 submissions as directed.
• Handle year-end 1095 data preparation and distribution.

Skills

Benefits administration

HRIS proficiency

Advanced Excel

Clear communication

Education

HR/Business degree (plus)

Tools

HRIS platforms

Microsoft Office

Job description

The Donohoe Companies, Inc
7101 Wisconsin Ave
Ste 700
Bethesda, MD 20814, USA

Description

ABOUT THE ROLE

You’ll support a comprehensive benefits program for a diverse workforce spanning corporate offices, construction and facilities job sites, hotels, and commercial and residential properties — working closely with HR colleagues, brokers, carriers, vendors, and payroll to keep programs running accurately and compliantly every day.

WHAT YOU’LL DO

Benefits Administration

• Administer employee benefits programs day-to-day, including health, dental, vision, life, disability, spending accounts, 401(k), wellness initiatives, commuter perks, and employee assistance programs.
• Process enrollments, disenrollments, and qualifying life event changes accurately and on time; update payroll deductions accordingly. Submit spending account enrollments and contributions to the vendor.
• Administer COBRA notices, track payments, and maintain enrollment records.
• Support the annual open enrollment process, including preparing employee communications, updating systems, and providing hands‑on enrollment assistance to employees.
• Assist with insurance carrier, vendor, and broker inquiries as directed. Support benefits audits, including non‑discrimination testing and health parity reviews, by gathering data and responding to information requests.
• Assist with 401(k) plan administration, including supporting advisory committee logistics and working with vendors and auditors on Form 5500 submissions as directed.
• Manage the year‑end 1095 process, including data preparation, review for accuracy, and distribution to employees.

Employee Experience & Wellness

• Participate in new hire orientation to present benefits information and assist employees with enrollment. Serve as a reliable resource for day‑to‑day benefits questions, providing clear answers and timely follow‑through.
• Serve as the primary contact for the company wellness program, including planning and executing corporate events, managing the wellness budget, and encouraging participation at the site level.
• Maintain benefit policy and procedure documentation and respond to employee and manager questions, escalating complex matters as appropriate.

Leave Administration

• Support leave of absence and disability claim processing: assist employees with paperwork and questions, issue FMLA notices, track documentation and leave schedules, coordinate with insurance carriers, and notify payroll of claim approvals.

Compliance, Reporting & Records

• Run HRIS reports to support recurring benefits invoicing, census data preparation, and manager information requests.
• Maintain a working knowledge of benefits‑related laws and regulations, including ERISA, ACA, HIPAA, COBRA, and FMLA. Share relevant updates with the HR team as appropriate.
• Maintain accurate and confidential benefits records and files. Respond to document requests from auditors and census requests from brokers, ensuring information is transmitted securely.
• Help keep the HR website and internal platforms current with accurate benefits information. Assist with the preparation of open enrollment materials, benefits guides, and other employee‑facing resources.
• Perform other duties as assigned; responsibilities may change to meet current and future business needs.

WHAT YOU BRING

Required

• A minimum of 2 years of experience in benefits administration or human resources, or an equivalent combination of education and experience.
• A degree in Human Resources, Business Administration, or a related field is a plus.
• Proficiency in HRIS platforms and Microsoft Office, with advanced Excel skills. Experience running HRIS reports is a plus.
• Organized, detail‑oriented, and able to manage multiple tasks and follow up in a timely manner. Strong service orientation with the ability to work independently and prioritize competing demands.
• Clear, professional communicator with a friendly, approachable style — able to explain benefits information in plain language and handle sensitive matters with discretion and confidentiality.
• Working knowledge of benefits‑related regulations, including ERISA, ACA, HIPAA, COBRA, and FMLA.

Preferred

• CEBS, CBP, SHRM‑CP/SHRM‑SCP, or PHR/SPHR certification.
• Experience in construction, commercial or residential real estate, facilities management, healthcare, or hospitality.

The qualifications above represent the minimum skills and experience associated with this role and are intended as general guidelines, considered alongside other job‑related selection criteria.

WORK ENVIRONMENT, PHYSICAL DEMANDS & SCHEDULE

This is an onsite role with regular interaction with employees across multiple locations, including corporate offices, job sites, and hotel properties. The role involves a high volume of detail‑oriented work alongside shifting priorities and time‑sensitive requests — strong organizational skills, accuracy, and the ability to stay responsive under pressure are essential.

• Onsite & telework: As the primary point of contact for benefits, payroll, and policy questions, orientation, HR mail, and wellness activities, this role is based onsite and does not lend itself to regular telework. Occasional telework may be available in accordance with the Company’s Telework Policy, with approval from the Vice President.
• Travel: Periodic travel to company job sites, offices, and hotels for training, in‑person meetings, and company events.
• Work environment: Primarily indoors in a standard open‑plan office with moderate noise. Expect frequent interruptions from walk‑up employee inquiries, calls, emails, and time‑sensitive requests. Work is subject to firm deadlines and competing priorities, and may occasionally extend beyond normal scheduled hours.
• Physical demands: Extensive computer work (typically 6–8 hours per day) across spreadsheets, documents, email, and multiple HRIS platforms, with prolonged periods of sitting. Ability to walk or stand for short to moderate periods; lift and carry up to 20 pounds; climb stairs, bend, reach, and grasp; operate standard office equipment; and speak, see, and hear clearly with or without correction.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role, in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

TDC/DHS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.