Benefits & Compliance Specialist

Cushman & Wakefield; St. Louis (MO); On-site; USD 28,000 - 33,000; Full time

Job summary

Cushman & Wakefield is seeking a Benefit Administrator to provide advanced administrative and compliance support for US benefit programs under the HR Leadership team, supporting the company’s HR policies and programs.

Responsibilities include 401(k) plan administration, audits, filings, and employee inquiries, plus generating reports and maintaining data accuracy. Strong Excel and MS Office skills are required, with English proficiency and a teamwork mindset.

Qualifications

• Bachelor Degree or above.
• 1+ year of benefit administration or multi-functional HR experience.
• Organized; detail oriented; versatile.
• Ability to speak and write effectively in English.
• Ability to speak and write effectively in Spanish is a plus.
• Demonstrates critical thinking.
• Effective interpersonal skills and problem-solving ability with a high sense of urgency.
• Strong verbal/written communication skills.
• Strong Microsoft Office skills with advanced Excel skills.
• Proven record of excellent internal and external customer service.
• Ability to work independently and demonstrate ownership of job tasks.

Responsibilities

• Maintain ownership of tasks/projects.
• Assist in resolution management for benefit claims under HR leadership.
• Support 401(k) plan administration, audits, filings, communications, and escalation support.
• Support retirement plan HelpHub inquiries for US and Canada.
• Assist employees to resolve routine issues within existing practices.
• Create/edit ad-hoc reports; provide accurate data to management.
• Reconcile and code benefit invoices and submit to Accounting.
• Track 401(k) contributions, file errors and corrections.
• Assist with communication, implementation, and administration of employee benefits and national HR programs.
• Test enrollment systems; audit payroll deduction and contribution files.
• Assist with ACA compliance auditing and annual reporting.
• Create/edit written communications and reports daily.
• Liaise with Payroll, Benefits, and Talent Management to maintain up-to-date employee data.
• Maintain confidential department records and office files.
• Provide project management support and task tracking.

Education

Bachelor Degree or above

Organized

Critical thinking

Effective communication

Problem-solving

Ability to work independently

Spanish language skills (bonus)

Strong verbal/written communication

Time management

Customer service

Tools

Microsoft Excel

Microsoft Office

Job description

Cushman & Wakefield is seeking a Benefit Administrator to provide advanced administrative and compliance support for US benefit programs under the HR Leadership team, supporting the company’s HR policies and programs.

Responsibilities include 401(k) plan administration, audits, filings, and employee inquiries, plus generating reports and maintaining data accuracy. Strong Excel and MS Office skills are required, with English proficiency and a teamwork mindset.