Benefits & Care Navigator

Meta Care; Broken Arrow (OK); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Seven paid holidays

Vacation and sick leave

Employer contribution of 90% toward in

Job summary

Meta Care is seeking a dedicated Benefits Coordinator to guide members through healthcare benefits and navigate plans, networks, and services. The role emphasizes relationship-building, education, and proactive outreach to improve overall quality of life for clergy members and their families.

The position reports to the Vice President of Care Management and requires strong communication, organizational skills, and a compassionate, service-oriented approach.

Qualifications

• Minimum 3 years of experience in a healthcare, medical office, benefits, or related setting.
• Experience with healthcare benefits navigation, insurance verification, prior authorizations, or care coordination is valued.
• Clinical backgrounds (e.g., LPN, RN, CNA, Medical Assistant) welcomed but not required.

Responsibilities

• Build trusted relationships with members through outreach and personal interaction.
• Serve as primary contact for healthcare and benefits navigation assistance.
• Identify unmet needs and connect members with services and resources.
• Promote preventive wellness and educate members on programs and resources.
• Coordinate medical and specialist appointments for a seamless care experience.
• Coordinate third-party services (e.g., DME, home health, specialists).
• Connect members with community resources such as transportation and home care.
• Provide follow-up after hospitalizations to ensure continuity of care.
• Assist members with wellness tools and programs (remote monitoring, health resources).
• Collaborate with interdisciplinary support team and client leadership.
• Maintain accurate documentation and uphold HIPAA confidentiality.
• Travel locally as needed.

Skills

Healthcare navigation

Care coordination

Communication

Tools

Microsoft Office

Job description

Meta Care is seeking a dedicated Benefits Coordinator to guide members through healthcare benefits and navigate plans, networks, and services. The role emphasizes relationship-building, education, and proactive outreach to improve overall quality of life for clergy members and their families.

The position reports to the Vice President of Care Management and requires strong communication, organizational skills, and a compassionate, service-oriented approach.