Benefits Coordinator

Meta Care; Broken Arrow (OK); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Seven paid holidays

Vacation and sick leave

Employer contribution of 90% toward in

Job summary

Meta Care is seeking a dedicated Benefits Coordinator to guide members through healthcare benefits and navigate plans, networks, and services. The role emphasizes relationship-building, education, and proactive outreach to improve overall quality of life for clergy members and their families.

The position reports to the Vice President of Care Management and requires strong communication, organizational skills, and a compassionate, service-oriented approach.

Qualifications

• Minimum 3 years of experience in a healthcare, medical office, benefits, or related setting.
• Experience with healthcare benefits navigation, insurance verification, prior authorizations, or care coordination is valued.
• Clinical backgrounds (e.g., LPN, RN, CNA, Medical Assistant) welcomed but not required.

Responsibilities

• Build trusted relationships with members through outreach and personal interaction.
• Serve as primary contact for healthcare and benefits navigation assistance.
• Identify unmet needs and connect members with services and resources.
• Promote preventive wellness and educate members on programs and resources.
• Coordinate medical and specialist appointments for a seamless care experience.
• Coordinate third-party services (e.g., DME, home health, specialists).
• Connect members with community resources such as transportation and home care.
• Provide follow-up after hospitalizations to ensure continuity of care.
• Assist members with wellness tools and programs (remote monitoring, health resources).
• Collaborate with interdisciplinary support team and client leadership.
• Maintain accurate documentation and uphold HIPAA confidentiality.
• Travel locally as needed.

Skills

Healthcare navigation

Care coordination

Communication

Tools

Microsoft Office

Job description

Job Title: Benefits Coordinator

Location: Catholic Diocese of Tulsa, OK

Job Type: Full-Time

Reports to: Vice President of Care Management

About the Role:

As a Benefits Coordinator, you will serve as a trusted guide and advocate for the members of the Catholic Diocese of Tulsa, helping them navigate the complexities of their healthcare and benefits while supporting their overall health and well-being.

This is a relationship-driven role focused on ensuring members receive the right care, in the right place, at the right time. You will assist with benefits navigation, care coordination, and proactive outreach, supporting preventative care, wellness initiatives, and chronic condition management.

In this role, you will build meaningful, trusted relationships with members offering guidance, education, and ongoing support to help them make informed decisions and improve their overall quality of life.

Key Responsibilities:

Member Support & Relationship Building

• Build trusted relationships with members through regular outreach and personal interaction.
• Serve as a primary point of contact for members needing assistance with healthcare and benefits navigation.
• Identify unmet needs and proactively connect members with appropriate services and resources.
• Promote preventive wellness by educating members on available programs, resources, and initiatives.
• Provide clear, accessible information to help members understand and effectively utilize their benefits.

Care Coordination & Navigation

• Assist members in navigating healthcare systems, provider networks, and benefit plans.
• Coordinate medical and specialist appointments to ensure a seamless care experience.
• Coordinate third-party services (e.g., DME, home health, specialty providers).
• Connect members with community-based resources such as transportation, home care, and support services as needed

Advocacy & Ongoing Support

• Provide follow-up support after hospitalizations or major health events to ensure continuity of care.
• Assist members with accessing wellness tools and programs (e.g., remote monitoring, health resources).
• Serve as a consistent advocate to help members overcome barriers to care.

Collaboration & Program Support

• Collaborate closely with Meta Care's interdisciplinary support team, including pharmacists, nutritionists, and social workers.
• Partner with client leadership to ensure strong communication and coordination of services.
• Participate in meetings to identify member needs and support program growth.
• Support outreach efforts to increase awareness and engagement in available services.

Documentation & Professional Standards

• Maintain accurate and timely documentation of member interactions and services provided.
• Uphold strict confidentiality in accordance with HIPAA and PHI guidelines.
• Engage professionally and respectfully with all members and colleagues.
• Travel locally as needed to support members and program initiatives.
• Perform additional duties as assigned.

Who We’re Looking For:

• Minimum 3 years of experience in a healthcare, medical office, benefits, or related setting required
• Experience working in a busy provider practice, clinic, or healthcare office environment strongly preferred
• Experience with healthcare benefits navigation, insurance verification, prior authorizations, or care coordination is highly valued
• Clinical backgrounds (e.g., LPN, RN, CNA, Medical Assistant) are welcomed but not required
• Strong understanding of the healthcare system, provider networks, and patient support services
• Proven ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail
• Exceptional communication and interpersonal skills, with a compassionate and service-oriented approach
• Highly organized with strong follow-through and problem-solving abilities
• Ability to work independently while collaborating effectively within a team environment
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Compensation & Benefits:

• Compensation based on experience and qualifications
• Full-Time employees are eligible for:
• Medical, dental, and vision insurance
• Retirement plan
• Seven (7) paid holidays
• Vacation and sick leave
• Company contribution of 90% toward individual medical premiums

Availability: This position is available immediately. If you are compassionate, detail-oriented, and inspired by the opportunity to support clergy members in their health and wellness journey, please submit your resume and a cover letter to [e-mail]

Equal Employment Opportunity: Meta Care Inc. is proud to be an equal-opportunity employer. All qualified applicants are encouraged to apply.