Benefits Assistant, Temporary

Wheelersp; Fort Worth (TX); On-site; USD 4,408,000 - 6,612,000; Full time

Job summary

Wheeler Staffing Partners in Fort Worth, TX is seeking a temporary Benefits Assistant to support the HR team during the annual Open Enrollment period.

This short-term assignment focuses on high-volume employee outreach, enrollment follow-up, and administrative support, with 100–200 outbound calls daily in a fast-paced environment.

Qualifications

• Excellent verbal and written communication; able to handle high-volume outreach.
• Organized, detail-oriented; reliable with deadlines.
• Comfortable making 100–200 outbound calls daily.

Responsibilities

• Make 100–200 outbound calls daily regarding employee benefits enrollment status and deadlines.
• Send enrollment reminders, follow-up emails, and employee communications.
• Answer basic benefits questions and escalate complex inquiries.
• Track enrollment progress and maintain accurate employee records.
• Perform data entry and update enrollment information.
• Follow established procedures to ensure timely enrollment completion.
• Maintain confidentiality of employee information.
• Collaborate with HR and Benefits teams to meet enrollment deadlines.

Skills

Outbound calling

Customer service

Data entry

Organization

Attention to detail

Job description

Temporary Benefits Assistant – Open Enrollment Location: Fort Worth, TX Employment Type: Temporary | Contract Duration: Approximately 4–6 Weeks Pay Rate: $20.00/hour

Position Overview

Wheeler Staffing Partners is seeking a detail-oriented Temporary Benefits Assistant to support a Human Resources team during the annual Open Enrollment period. This short-term assignment focuses on high-volume employee outreach, benefits enrollment follow-up, and administrative support. The ideal candidate is organized, dependable, customer-focused, and comfortable making 100–200 outbound calls daily in a fast-paced environment.

Key Responsibilities

• Make 100–200 outbound calls daily regarding employee benefits enrollment status and deadlines.
• Send enrollment reminders, follow-up emails, and employee communications.
• Answer basic benefits questions and escalate complex inquiries.
• Track enrollment progress and maintain accurate employee records.
• Perform data entry and update enrollment information.
• Follow established procedures to ensure timely enrollment completion.
• Maintain confidentiality of employee information.
• Collaborate with HR and Benefits teams to meet enrollment deadlines.

Required Qualifications

• Strong verbal and written communication skills.
• Comfortable making high-volume outbound calls throughout the workday.
• Excellent organizational skills and attention to detail.
• Strong customer service and interpersonal skills.
• Basic computer proficiency, including email and data entry.
• Ability to work independently, multitask, and meet deadlines.
• Dependable, professional, and detail-oriented.

Preferred Qualifications

• Previous experience in customer service, call center operations, administrative support, HR, or employee benefits.
• Experience with high-volume outbound calling and employee follow-up.
• Familiarity with benefits enrollment or HR processes.

Why Work with Wheeler Staffing Partners?

Wheeler Staffing Partners connects talented professionals with opportunities that match their skills and career goals. Our recruiting team provides personalized support and guidance throughout the hiring process. This temporary assignment is a great opportunity to gain experience in HR and benefits administration while supporting an important Open Enrollment initiative. Wheeler Staffing Partners is an Equal Opportunity Employer.