Benefits Assistant

1199SEIU Benefit and Pension Funds; New York (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

1199SEIU Benefit and Pension Funds is seeking a candidate for a role involving responsibilities such as reconciling and processing invoices for the Summer Day Camp and Holiday Program. Candidates should have a High School Diploma, with a preference for a Bachelor’s degree in Accounting/Business, along with at least one year of data entry and customer service experience. The position requires excellent communication skills and familiarity with Microsoft Word and Excel.

Qualifications

• High School Diploma required; Bachelor’s degree preferred.
• 1+ years of data entry and customer service experience required.
• Basic skill level in Microsoft Word and Excel required.

Responsibilities

• Reconcile and process provider invoices.
• Open and process member reimbursement forms.
• Respond to inquiries via email, fax, and phone.

Skills

Data entry experience

Customer service experience

Communication skills

Microsoft Word

Microsoft Excel

Education

High School Diploma

Bachelor’s degree in Accounting/Business

Tools

KIDS

RightFax

SmartSheet

Job description

Responsibilities

• Responsible for reconciling and processing Summer Day Camp and Holiday Program provider invoices
• Open, review and process Summer Day Camp Reimbursement and Cultural Arts Stipend forms for member reimbursement and provider payments
• Reconcile, post and apply member co-payments to related programs, maintain members and provider payment files
• Respond to member and provider inquiries via email, fax and phone and assist walk-in members as needed
• Research and follow-up with members regarding copayments, outstanding balances and vendor disputes
• Present at the service provider workshops and member trainings; and cross-train to assist with after-school and day-care voucher processing
• Perform additional duties and projects as assigned by management

Qualifications

• High School Diploma required; Bachelor’s degree in Accounting/Business or equivalent years of experience preferred
• Minimum one (1) year of data entry experience and one (1) year of customer service experience with familiarity with basic accounting and business practice principles required
• Basic skill level in Microsoft Word and Excel required and knowledge of KIDS, RightFax, SmartSheet preferred
• Excellent verbal and written communication skills; able to handle multiple priorities and work well under pressure and independently