Benefits Advocate & Enrollment Specialist

Workstream; Sartell (MN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Paid Time Off

Birthday Off

Company Paid Holidays

Health Savings Account

Flexible Spending Account

Short Term Disability

Long-Term Disability

Life Insurance

401K

Dependent Care Account

Cancer Plan

Employee Discount Program

Job summary

Workstream is seeking a Benefits Support Specialist to assist employees with benefits plans, ensuring understanding and proper use of health, retirement, and other programs. You will support enrollment, claims resolution, and inquiries in a professional office setting.

Responsibilities include maintaining records in HRIS, communicating with providers, ensuring ACA/HIPAA/ERISA compliance, and delivering benefits information during open enrollment.

Qualifications

• Associate or bachelor’s degree in HR, business, or related field preferred.
• 1–3 years of benefits or HR experience preferred but not required.
• Familiarity with benefits programs and compliance regulations (HIPAA, ERISA) preferred but not required.
• Customer service orientation with ability to work in a team.
• Proficiency in Word, Excel and Outlook.

Responsibilities

• Assist in enrollment, changes, and cancellations of employee benefits (health, dental, vision, life, retirement, etc.).
• Maintain accurate employee benefits records in the HRIS.
• Process benefits data and assist with ACA reporting and compliance.
• Respond to employee inquiries regarding benefits and assist with claims resolution.
• Provide guidance on benefits options and navigate open enrollment.
• Communicate with external benefits providers to resolve issues and track claims.
• Ensure benefits programs comply with ACA, HIPAA, and ERISA.
• Assist in development and distribution of benefits communications and open enrollment materials.
• Organize benefits-related training sessions and workshops.
• Support open enrollment periods and ensure forms/changes are processed.
• Prepare reports on benefits usage, enrollment, and costs.

Skills

Communication skills

Interpersonal skills

Verbal and written communication

Attention to detail

Problem-solving

MS Word, Excel and Outlook

Education

Associate or Bachelor’s degree in HR/Business or related field

Job description

Workstream is seeking a Benefits Support Specialist to assist employees with benefits plans, ensuring understanding and proper use of health, retirement, and other programs. You will support enrollment, claims resolution, and inquiries in a professional office setting.

Responsibilities include maintaining records in HRIS, communicating with providers, ensuring ACA/HIPAA/ERISA compliance, and delivering benefits information during open enrollment.