Benefits Advisor

The AFX Group; Alamo Heights (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

The AFX Group is seeking a Benefits Advisor for a full-time onsite role at JBSA Fort Sam Houston, TX. The advisor will conduct workshops and one-on-one engagements with separating and retiring military personnel and spouses, guiding them on VA benefits and related resources.

Requires experience in training or counseling, strong communication skills, and willingness to travel up to 50% to other bases. Background check is required; training will be provided.

Qualifications

• 3 years equivalent work/military experience in Training, Education, Career Counseling, or HR; bachelor’s degree may substitute.
• Prefer experience delivering workshops to military audiences.
• Outstanding written and oral communication skills.
• Must be keen observer of behavior and interpreter of non-verbal language; excellent listening skills.
• Interactive, dynamic training style to engage military audience.
• Ability to adapt teaching style to participants.

Responsibilities

• Deliver one-hour and one-day briefings on VA benefits and related resources.
• Set up briefing rooms and prepare materials and equipment.
• Conduct individualized discussions to explain benefits and assist with questions and applications.
• Refer service members to contacts and help connect to services.
• Attend required training sessions and complete course documentation.
• Travel to other bases to deliver workshops as needed.

Education

Bachelor’s degree (relevant field)

3 years equivalent work/military experience in Training, Education, Career Counseling, or Human Resources

Excellent written and oral communication skills

Dynamic, energetic training style

Ability to travel up to 50% to other bases

Job description

VACANCY ANNOUNCEMENT

BENEFITS ADVISOR – FULL-TIME (Onsite)

LOCATION: JBSA Fort Sam Houston, TX

The AFX Group is accepting resumes for a Full-Time Benefits Advisor. This position is designated as a Service Contract Act position. The Benefits Advisor’s primary role is to conduct workshops and provide on-on-one engagements with separating and retiring military personnel and their spouses who are transitioning from the US military. The goal is to enable transitioning service members to make informed decisions regarding the use of VA benefits.

OPENING DATE: September 8th, 2026

CATEGORY: Full-Time, Service Contract Act

STARTING DATE: October 16th, 2026

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Deliver one-hour and one-day briefings to transitioning service members that cover critical benefits including education, compensation, pension, vocational rehabilitation and employment, home loan guaranty, insurance, burial benefits, health care, and information and demonstrations on electronic tools and resources.
• Follow established procedures on setting up and breaking down briefing rooms, preparing materials for participants, and preparing and securing any required electronic equipment.
• Facilitate individualized discussions with service members to further explain the benefits and services that may be available, assist with finding answers to questions related to filing claims or applications, and accept a completed application for Chapter 36 or Chapter 31 benefits.
• Refer service members to contacts and assist in making appropriate connections to that service.
• Attend training sessions, as required per program requirements.
• Complete course required documentation including, but not limited to, attendance reports, evaluation forms, and other workshop reports.

QUALIFICATIONS

• 3 years equivalent work/military experience in the areas of: Training, Education, Career Counseling, or Human Resources. A bachelor’s degree in a relevant field may be substituted for work/military experience.
• Prefer experience delivering workshops to military audiences.
• Outstanding written and oral communication skills.
• Must be keen observer of behavior and interpreter of non-verbal language, have excellent listening skills, possess an innate sensitivity to unspoken needs and be acutely attuned in gauging the comfort of all participants.
• Must be able to demonstrate an interactive, dynamic and energetic training style necessary to engage the military audience in job search training activities.
• Ability to adjust teaching style to meet needs of participants.
• Ability to read applications and government forms.
• Ability to learn information in a rapid timeframe.
• Knowledge of the military and experience working with military clients is strongly preferred.
• Must successfully complete a two-week standards-based training course. Successful course completion includes passing a written test and an oral presentation.
• Must be able to pass a personal background check.
• Flexibility to travel up to 50% to other military bases to deliver workshop, if needed.
• Must be able to use a wide range of adult learning and group facilitation techniques including interactive/collaborative sessions.
• Able to maintain fluency on all benefits and programs in the contract area.
• Able to provide post-briefing assistance services related to benefits/programs.

EOE//Vet/Disabled