Benefits Advisor

ADP, Inc.; Great Lakes (IL); On-site; USD 42,000 - 66,000; Full time

Job summary

ADP, Inc. is seeking a Benefits Advisor to conduct VA TAP transition activities, deliver established curriculum, and support service members through briefings and counseling at Naval Station Great Lakes, IL.

The role requires strong MS Office skills, experience with adult learning, and excellent client support. On-site position with opportunities to contribute to program quality and data collection for post-event analysis.

Qualifications

• Bachelor’s degree or 3 years’ equivalent work/military experience.
• Preferred emphasis in Training, Education, Career Counseling, or HR.
• Experience delivering interactive workshops and training to live audiences.

Responsibilities

• Deliver VA transition activities, including briefings and counseling.
• Engage with service members one-on-one and in group settings.
• Participate in site lead meetings and ensure quality management.
• Collect data post-events and support program delivery.

Skills

Adult learning

Service member transition

Microsoft Office

Customer support

Workshop delivery

Education

Bachelor's degree

Tools

Microsoft Office

Job description

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Benefits Advisor

Full Time Clerical Great Lakes, IL, US

3 days ago Requisition ID: 1077

Background: In line with Congressional law, the US Government has implemented various programs to support the transition of veterans into civilian life. One of the programs is the Transition Assistance Program (TAP), which has been implemented by each of the military services. This program provides transition assistance, information, training, counseling, and services to eligible service members in order for them to be career ready upon separation, retirement, or release from active duty. In support of TAP, Veterans Affairs (VA) provides onsite support to these various requirements. Horizon Strategies is currently filling roles for Site Lead, Master Benefits Advisor, Senior Benefits Advisor, and Benefits Advisor.

Place of Duty: Naval Station Great Lakes, IL

Required Availability Date: October 16, 2026

Suspense for Interest is:As soon as possible

Benefits Advisor (BA) Position Description:

Conduct VA transition activities in support of the Transition Assistance Program (TAP). Transition support includes conducting standardized VA Benefits and Services Briefings, one-on-one engagements, pre-separation counseling support, military life cycle (MLC) events, Capstone events, and warm-handover support. Serves as an entry-level instructor delivering established curriculum, training tools, and ensuring course content and delivery methods follow established training objectives.

Responsibilities may include:

• Executing non-event Activities at assigned installation
• Participate in weekly Site Lead meetings
• Execute quality management activities at assigned installation and across the program
• Deliver onsite activities and execute post-event data collection activities

Required Skills:

• Understand and apply adult learning theories
• Understanding of transitioning Service member populations
• Experience using Microsoft Office suite of tools
• Strong customer management and support skills
• Experience delivering interactive workshops and training to live audiences

Preferred Skills:

• Understanding of VA benefits programs
• Knowledge of the military and experience working with military clients
• Understanding of current veteran issues and challenges pre- and post- transitions

Required Experience:

• Bachelor’s degree or 3 years’ equivalent work/military experience
• Preferred emphasis in Training, Education, Career Counseling, or HR