Benefits Administrator, Health and Wellbeing

The Planet Group; Wellesley (MA); Hybrid; USD 45,000 - 65,000; Part time

Job summary

The Planet Group is seeking a Benefits Administrator, Health & Wellness, to support daily operations of medical, dental, vision, life, FSA/HSA and wellness programs in a hybrid role based in Wellesley, MA or Hartford, CT.

You will work with benefits outsourcing vendors, review inquiries in Workday, assist enrollment testing, and help with COBRA and ACA reporting, retirements, and communications.

Qualifications

• Bachelor’s Degree or equivalent work experience.
• Experience in Employee Benefits and Wellness is a plus.
• Excellent communication and customer service.
• Detail-oriented with accuracy.
• Ability to work independently or in a team.
• Problem solving with proactive approach.
• Adaptable in a fast-paced environment.
• Strong analytical and critical thinking skills.
• MS Office knowledge (Excel, Word, PowerPoint).

Responsibilities

• Collaborate with carriers to support health and welfare operations.
• Triage and escalate HR inquiries in Workday.
• Support annual enrollment testing and quality checks.
• Assist with COBRA and ACA reporting requirements.
• Review benefits materials and maintain internal website.
• Serve as a point of contact for HR on benefit inquiries.
• Process expense reports and premium invoicing.
• Compile census and benefits reports for stakeholders.
• Coordinate wellness activities and programs.
• Guide death-claims processes and retirement-related aspects when needed.
• Provide support for retirement operations as needed.
• Complete other duties as assigned.

Skills

Benefits administration

Wellness programs

Customer service

Communication skills

Attention to detail

Independent work

Education

Bachelor’s Degree or equivalent

Tools

MS Office

Job description

Job Title: Benefits Administrator, Health and Wellbeing

Contract: ~ 8 months

Site/Location: Hybrid in Wellesley, MA or Hartford, CT

Absence Integrated Specialist

Role Summary

The Benefits Administrator, Health & Wellbeing, is responsible for supporting the day-to-day operations of the health & welfare plans and wellness initiatives. This role requires ongoing interaction with our benefits outsourcing vendor and insurance carriers to ensure accurate delivery of our health & welfare benefit programs. The scope of accountability includes medical, dental, vision, life, paid family and medical leave, voluntary benefits, FSA, HSA, EAP plans and wellness programs.

What will a successful candidate do:

• Collaborate with carriers to support health & welfare operations
• Review and respond to routine HR inquiries and cases in Workday, following established procedures and guidelines. Triage and escalates complex or non-standard issues to appropriate team members for resolution
• Support the employee annual enrollment process, including testing, quality checks and proofreading
• Support activities related to government forms and filings (e.g., Form 5500, PCORI) and support compliance-related tasks such as COBRA and ACA reporting requirements
• Review and support employee benefits and communications materials including maintaining and updating internal website
• Serve as a point of contact for Human Resources colleagues on benefit-related inquiries
• Process expense reports, calculate fees and premiums, and prepare invoice payments for benefit plans
• Compile census and benefits reports for internal and external business partners
• Assist in coordinating wellness and total rewards activities and programs (e.g., blood drives, biometric screenings, flu shots, webinars)
• Serve as the primary point of contact for death claims, following established procedures to guide beneficiaries through the claims process. Collaborate with team members to provide comprehensive support, including retirement-related aspects of claims.
• Provide support for retirement operations as needed
• Complete other duties as assigned

What do a successful candidate need:

• Bachelor’s Degree or equivalent work experience
• Experience working in Employee Benefits and Wellness programs a plus
• Excellent communication skills and customer service oriented
• Strong client-centric approach with focus on continuous improvement
• Strong attention to detail and commitment to accuracy
• Ability to work well independently or collaboratively as needed
• Problem solving skills with a proactive approach
• Ability to succeed in a fast paced, fluid environment and readily adapt to change
• Excellent analytical and critical thinking skills
• Working knowledge of MS Office (e.g. Excel, Word and PowerPoint)