Benefits Administrator

Netpace Inc; Boise (ID); On-site; USD 52,000 - 76,000; Full time

Job summary

Netpace Inc. is seeking a Benefits Administrator in Boise, ID to maintain employee records, manage benefits processing and respond to inquiries. The role is onsite four days a week and involves coordinating enrollments, terminations, and claims.

You will use HRIS tools, analyze benefit programs, and collaborate with payroll to ensure accurate employer contributions. A bachelor’s in a related field and 2–5 years of experience are preferred.

Qualifications

• Bachelor’s degree in HR, business, finance or related field preferred.
• 2–5 years of experience as a benefits administrator or in a similar role.
• Knowledge of HRIS and HR processes.
• Experience with HRIS systems required.
• Experience with Oracle is a plus.
• Microsoft Excel skills with VLOOKUP and pivot tables.
• Knowledge of benefit plans and compliance requirements.
• Ability to handle confidential information professionally.
• Strong communication and interpersonal skills.

Responsibilities

• Maintain and update employee records and benefits files.
• Manage general inquiries and complaints via online ticketing system.
• Coordinate daily benefits processing, including enrollments, terminations, and claims.
• Advise employees on details of benefit programs.
• Utilize HRIS and tools to resolve benefit issues and respond to queries.
• Assist with processing of National Medical Support Notice inquiries and enrollments.
• Assist with processing of dependent verification documents.
• Assist with audits of benefits data and special projects.
• Assist with weekly and monthly invoicing payments.
• Evaluate efficiency and value of current benefit programs and suggest improvements.
• Collaborate with payroll to ensure accurate employer contributions and deductions.
• Maintain and create records, reports, and documentation per regulations.

Skills

HRIS knowledge

Excel (VLOOKUP, Pivot)

Attention to detail

Communication skills

Team player

Education

Bachelor’s degree in HR / Business / Finance

Tools

HRIS systems

Oracle

Job description

• Candidate will be required to come onsite 4 days a week. Non-Negotiable.

ROLE: Benefits Administrator

Reason for role: LOA Coverage.

LOCATION: Boise, ID

• Candidate will be required to come onsite 4 days a week. Non-Negotiable.

Is there a possibility this role will be extended? Yes

Is there a possibility this role will be converted to full time? Manager is not able to comment at this time.

• Candidate must be eligible to be employed for an indefinite duration with out limitations.

Main responsibilities

• Maintain and update employee records and benefits files.
• Manage general inquiries and complaints via online ticketing system.
• Coordinate daily benefits processing, including enrollments, terminations, and claims.
• Advise and inform employees of the details of the company's benefit programs.
• Utilize HRIS system and various tools to resolve benefit-related issues and respond/manage queries and requests in a timely manner.
• Assist with the processing of National Medical Support Notice inquires and enrollments.
• Assist with the processing of dependent verification documents.
• Assist with various audits of benefits data and special projects as necessary.
• Assist with weekly and monthly invoicing payment process.
• Evaluate the efficiency and value of current benefit programs and make recommendations for improvement.
• Collaborate with payroll and ensure that employer contributions and payroll deductions are processed accurately and in a timely manner.
• Maintain and create records, reports, and documentation in accordance with federal, state, and provider regulations.

What we are searching for

• Bachelor's degree in human resources, business, finance, or a related field is preferred. Manager is open to candidates who have some college and work experience.
• 2 - 5 years of experience as a benefits administrator or in a similar role.
• Knowledge of HRIS and HR processes, and an understanding of the downstream impact of transactions to benefits, pay and other areas.
• Experience with HRIS systems required.
• Experience with Oracle nice to have.
• Microsoft Office and application skills with emphasis in Excel knowledge - Candidate must be able to perform V-lookups and create pivot tables.
• Knowledge of benefit plans and compliance requirements.
• Ability to take initiative and act proactively.
• Strong administration and documentation skills.
• Strong attention to detail
• producing quality work, free of discrepancies.
• Strong team player who can motivate and work with others to achieve desired results.
• Strong communication and interpersonal skills.
• Strong analytical and problem-solving skills capabilities.
• Ability to handle confidential information in a professional manner.
• Ability to work in a fast paced and demanding environment with flexibility to quickly adapt to change