16242 - Benefit Implementation Consultant - GA - On Site

Distro; Georgia; On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

PTO / Paid time off

Job summary

Vensure Employer Solutions is seeking an experienced Benefits Implementation Consultant to support onboarding, configuration, and ongoing utilization of benefits administration software. You will gather business requirements, set up plans and eligibility, coordinate tests, and train administrators for smooth production use.

As a trusted advisor, you will troubleshoot issues, optimize system functionality, and promote best practices to achieve client objectives and high adoption rates across

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 35 years of experience in benefits administration, HRIS, or related client-facing roles.
• Experience gathering requirements and providing consultative solutions.
• Experience conducting system testing and validating data accuracy.

Responsibilities

• Lead client onboarding and implement benefits software configurations.
• Coordinate timelines, testing, go-live, and post-implementation support.
• Train end users and provide best-practice guidance on benefits administration.
• Troubleshoot data, configuration, and system issues to optimize adoption.

Skills

Client relationships

Requirements gathering

Project management

Problem solving

Communication

Data analysis

Payroll/Benefits knowledge

Attention to detail

Excel

Education

Bachelor's degree in HR/Business/IS/Finance/Healthcare Admin or related field

Tools

HRIS systems

Microsoft Excel

Data reporting tools

Job description

Georgia Full-time Posted a month ago

Takes about 2 minutes

About UsVensure Employer Solutionsis the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com

Position Summary

Supports new and existing clients in the implementation, configuration, and ongoing utilization of purchased benefits administration software. Serves as a trusted consultant throughout the onboarding process by gathering business requirements, configuring system settings, coordinating implementation activities, conducting testing, providing end- user training, and ensuring a seamless transition to production. Partners with clients to troubleshoot issues, optimize system functionality, recommend best practices, and drive successful adoption of software solutions to meet business and benefits administration objectives.

Essential Duties and Responsibilities

Serves as the primary point of contact for clients throughout the implementation process, building strong relationships and ensuring a positive client experience from project kickoff through go-live.Leads client discovery and requirements-gathering sessions to understand benefit program structures, eligibility rules, enrollment processes, reporting needs, and business objectives.Manages all phases of benefits implementation projects, leveraging domain expertise to guide clients through configuration decisions, project milestones, testing, and deployment activities.Configures and validates benefit plans, employee eligibility rules, carrier connections, and system workflows to ensure accurate and compliant system functionality.Coordinates implementation timelines, deliverables, and communication between clients, internal stakeholders, and third-party vendors to ensure project success.Conducts comprehensive system testing, quality assurance reviews, and user acceptance testing to verify accurate setup and identify potential issues prior to deployment.Troubleshoots configuration, data, and system issues during implementation and post-go-live, providing timely resolution and recommendations for process improvements.Reviews and validates benefit data imports, carrier feeds, enrollment workflows, and reporting outputs to ensure accuracy and integrity.Delivers client training and knowledge transfer sessions, enabling administrators and end users to effectively utilize system functionality and self-service capabilities.Provides consultative guidance and best-practice recommendations related to benefits administration, enrollment processes, and system optimization.Documents implementation decisions, system configurations, testing results, and client-specific requirements to ensure successful ongoing support and maintenanceMonitors post-implementation performance and client adoption, addressing concerns, identifying enhancement opportunities, and promoting long-term client satisfaction

Marginal Functions

Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients.Attend webinars and training to stay up to date on best practices related to the company and department.Complete projects and other duties as assigned by supervisorKnowledge, Skills, and AbilitiesAbility to build and maintain positive client relationshipsAbility to multiple projects and deadlines effectivelyUtilize HRIS and benefits administration systems proficientlyApply knowledge of payroll and benefits processesAnalyze data and resolve complex issuesPrioritize work and meet project deadlinesCommunicate effectively with clients and stakeholdersIdentify issues and implement practical solutionsEducation & ExperienceBachelor's degree in Human Resources, Business Administration, Information Systems, Finance, Healthcare Administration, or a related field; or equivalent combination of education and experience.35 years of experience in benefits administration, HRIS, benefits technology, implementation consulting, account management, or a related client-facing role.Experience managing multiple projects simultaneously while meeting established timelines and deliverables.Experience working directly with clients to gather requirements, document business processes, and provide consultative solutions.Experience conducting system testing, troubleshooting issues, and validating data accuracy.Strong knowledge of employee benefits programs, including medical, dental, vision, life, disability, COBRA, FSA, HSA, and retirement plans.Proficiency with Microsoft Office applications, particularly Excel.

Required Licenses and/or Certifications

None

Education & Experience

Bachelor's degree in Human Resources, Business Administration, Information Systems, Finance, Healthcare Administration, or a related field; or equivalent combination of education and experience.35 years of experience in benefits administration, HRIS, benefits technology, implementation consulting, account management, or a related client-facing role.Experience managing multiple projects simultaneously while meeting established timelines and deliverables.Experience working directly with clients to gather requirements, document business processes, and provide consultative solutions.Experience conducting system testing, troubleshooting issues, and validating data accuracy.Strong knowledge of employee benefits programs, including medical, dental, vision, life, disability, COBRA, FSA, HSA, and retirement plans.Proficiency with Microsoft Office applications, particularly Excel.

Physical, Mental, & Communication Demands

Physical Demands:

Sedentary Work: Primarily involves sitting for extended periods, often at a desk or computer.Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.Mobility: Occasional walking or traversing throughout the office to meet with leaders and other employees.Visual Acuity: Ability to read and analyze data on a computer screen (or to read and analyze data with reasonable accommodation) and in printed materials.Lifting & Carrying: Minimal physical lifting required, but may involve handling documents, and lifting light office supplies.Mental Demands:

Mental Demands:

Attention to Detail: High level of accuracy needed for managing products, reports and contracts.Problem-Solving: Ability to strategically plan the needs of the department.Multitasking: Manage multiple tasks and projects simultaneously, often under tight deadlines.Decision-Making: Make informed decisions regarding the best plan for paid media strategies.Stress Management: Handle stressful situations calmly and effectively, especially when dealing with client and employee concerns.Communication Demands:

Communication Demands:

Interpersonal Skills: Strong ability to build relationships and communicate effectively with employees, managers, clients and external vendors.Cultural Sensitivity: Communicate with individuals from diverse cultural backgrounds, demonstrating cultural awareness and sensitivity.Written Communication: Prepare clear and concise documentation, including emails and notes.Verbal Communication: Lead planning sessions and team meetings. Provide clear instructions and support for clients, employees and managers.Presentation Skills: Present information effectively in training sessions with employees and other departmentsEnvironmental Conditions

Environmental Conditions

Indoor, office environment. May occasionally have moderate noise level from copiers, W2 or check printers, or co-workers.

This position is eligible for the following benefits:

Health Insurance: Medical, dental, and vision coverageRetirement Plan: 401(k) with company matchPaid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state lawOther Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.Additional Compensation: [e.g., signing bonus, commission structure] if applicable.

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