Benefits Administrative Assistant

Stratus HR; Sandy (UT); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Stratus HR is seeking a Benefits Administrative Assistant to support the day-to-day administration of employee benefits programs, including medical, dental, vision, life, 401(k), FSA/HSA, and voluntary benefits. This role serves as a primary contact for inquiries and ensures accurate enrollment processing and data management.

The ideal candidate is organized, detail-oriented, and passionate about delivering an exceptional employee experience.

Qualifications

• High school diploma or equivalent required; higher education preferred.
• 1-2 years of HR/benefits administrative experience is expected.
• Excellent written and verbal communication skills and strong data entry accuracy.
• Ability to handle confidential information with discretion and maintain HIPAA compliance.

Responsibilities

• Assist with enrollment processing and data entry in HRIS systems.
• Serve as first point of contact for benefits eligibility, coverage, and claims inquiries.
• Process new hire enrollments, life-event changes, and termination offboarding within required timeframes.
• Coordinate with vendors and carriers to resolve billing discrepancies and eligibility issues.
• Maintain accurate benefits records and prepare enrollment communications and materials.
• Support ACA compliance reporting and COBRA notifications per federal guidelines.
• Process benefits invoices and reconcile monthly statements.
• Assist with 401(k) plan administration and related tasks.
• Support the HR team with audits and special projects.

Skills

Attention to detail

Organization

Communication

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

The Benefits Administrative Assistant supports the day-to-day administration of Stratus HR's employee benefits programs, including medical, dental, vision, life insurance, 401(k), FSA/HSA, and voluntary benefits. This role serves as a primary point of contact for employee benefit inquiries and plays a key role in ensuring accurate, timely enrollment processing and data management. The ideal candidate is organized, detail-oriented, and passionate about delivering an exceptional employee experience.

Responsibilities

• Assist with annual open enrollment processing, including employee communications, data entry, and HRIS updates
• Serve as a first point of contact for employee inquiries related to benefits eligibility, coverage details, and claims support
• Process new hire benefit enrollments, qualifying life event changes, and termination offboarding within required timeframes
• Coordinate with benefits vendors, carriers, and brokers to resolve billing discrepancies, eligibility issues, and claims concerns
• Maintain accurate and up-to-date employee benefits records in the HRIS platform
• Prepare and distribute benefits communications, enrollment guides, and educational materials
• Support ACA compliance reporting, documentation, and annual filing activities
• Administer COBRA notifications and maintain required documentation per federal guidelines
• Process benefits invoices and reconcile monthly carrier billing statements
• Assist with 401(k) plan administration, including loan requests, hardship withdrawals, and enrollment
• Maintain strict confidentiality of employee health and benefits information in compliance with HIPAA and company policy
• Support the HR team with special projects, audits, and administrative tasks as assigned

Qualifications

REQUIRED QUALIFICATIONS

• High school diploma or equivalent required; Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field preferred
• 1-2 years of experience in HR, benefits administration, or a related administrative role
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); comfort with spreadsheets and data entry
• Strong attention to detail with a high standard for data accuracy
• Excellent written and verbal communication skills
• Ability to handle sensitive and confidential information with discretion
• Strong organizational skills with the ability to manage competing priorities and meet deadlines

PREFERRED QUALIFICATIONS

• Experience working with an HRIS platform (e.g., ADP, Workday, Paylocity, or similar)
• Familiarity with benefits-related regulations including ERISA, ACA, HIPAA, and COBRA
• Professional HR or benefits certification (PHR, SHRM-CP, or CEBS) in progress or completed
• Experience in a PEO or HR services environment is a plus

Additional Information

WORKING CONDITIONS

• Full-time, Monday-Friday; standard business hours
• May require occasional extended hours during open enrollment periods or special projects
• Primarily office-based with hybrid flexibility dependent on business needs and team schedule