Benefits Administration Specialist

HR&P Human Resources & Payroll; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

HR&P Human Resources & Payroll is looking for a Benefits Administration Specialist based in Houston, Texas. This role involves administering client benefit programs, including health, dental, vision, and more, ensuring compliance with legal requirements, and providing top-notch customer service to clients and employees.

The ideal candidate should have 3 to 5 years of benefits administration experience, strong analytical and organizational skills, and a bachelor's degree. This position is essential for the smooth operation of client benefits.

Qualifications

• 3 to 5 years’ related benefits or employee benefit administration experience required.
• Excellent communication and organization skills are required.
• Strong analytical skills and thorough knowledge of benefits administration.
• Capable of effective planning and priority setting.

Responsibilities

• Administer day-to-day operations of client benefit programs.
• Coordinate with outside agencies regarding implementation and open enrollment.
• Research and resolve discrepancies regarding client and employee benefit plans.
• Provide excellent customer service and support to clients and employees.

Skills

Benefits administration

Communication

Organization

Analytical skills

Education

Bachelor’s degree

Tools

Word

Excel

Internal databases

Job description

Position Summary

The Benefits Administration Specialist is responsible for administering the day-to-day operations of client benefit programs (group health, dental, vision, life, short-term and long-term disability, flexible spending plan, HSA/HRA, 401(k) plan). Provide excellent customer service and quality benefit administration. Provide analytical and technical support in the delivery of the benefit programs. This position reports to the Benefits Manager.

Essential Job Functions

• Responsible for the administration and coordination of multiple medical, dental, vision, life, disability, retirement, FSA, HSA/HRA, ancillary, and supplemental plans;
• Point of contact for client, employees, and outside vendors on all benefit related inquiries;
• Coordinate with outside agencies regarding implementation, open enrollment, updated plan information, requested reports;
• Research and resolve discrepancies regarding client and employee benefit plans;
• Work effectively to make sure the plans run smoothly;
• Set up and maintain client plans, electronic benefits enrollment, and employee deductions to ensure accuracy for payroll processing;
• Assist clients and employees with questions regarding employee elections, deductions, plan docs, new hire benefits, annual renewal, and other benefit plan related items;
• Review and reconcile plan data to ensure accuracy, assist clients with reporting requirements and plan audits;
• Manage carrier, vendor, and outside agency relationships;
• Provide professional and timely customer service support to internal and external customers;
• Process all new-hires, terminations, and employee changes to vendors in a timely manner;
• Work closely with client and vendors to update plans as needed to ensure accurate carrier feeds;
• Coordinate benefit plan setup, employee deductions and compliance reporting issues with Information Systems, Human Resources, Payroll and Tax Compliance;
• Gather employee data and oversee the processing of monthly billings and reconciliation, make necessary adjustments to ensure accurate pricing/billing;
• Ensure compliance with all federal and state legal requirements for qualified plans including plan documents, summary plan descriptions, policy manuals, testing, audits, and government filings;
• Work/communicate with other departments to keep the client satisfied.

Knowledge, Skills & Abilities

• 3 to 5 years’ related benefits or employee benefit administration experience required;
• Bachelor’s degree recommended;
• Excellent communication and organization skills are required;
• Proven ability to work effectively in a team environment with associates;
• Capable of effective planning and priority setting;
• Ability to manage several complex projects simultaneously while working under pressure to meet deadlines;
• Strong analytical skills and a thorough knowledge of benefits administration;
• Knowledge of benefit contract language;
• Proficient reading, writing, grammar, and mathematics skills;
• Computer proficiency and technical aptitude with ability to utilize Word, Excel, internal databases;
• Proficient interpersonal relations and communicative skills;
• Ability to maintain confidential information;
• An extreme attention to detail;
• Valid driver’s license.