Sr Account Manager

Aon; Atlanta (GA); On-site; USD 76,000 - 90,000; Full time

Benefits offered by this job

PTO & paid holidays

401(k) with match

Health & wellness programs

Exclusive discount programs

Job summary

NFP, an Aon company, is a leading risk, retirement, and wealth advisory firm delivering tailored solutions for clients worldwide.

We seek an experienced benefits administrator to serve as a vendor liaison, manage renewal timelines, and provide proactive HR support to clients, with a focus on accuracy and client satisfaction. This role emphasizes collaborative teamwork within a fast-paced environment and supports growth across accounts in Health and Welfare programs.

Qualifications

• Vendor liaison responsibilities including coordinating with clients and vendors.
• Proficiency in MS Office; ability to manage multiple checklists and renewal timelines.
• Strong communication, organization, and time-management skills required.

Responsibilities

• Vendor liaison for clients.
• Responsible for maintaining outstanding checklists and renewal timelines.
• Problem-resolution for ongoing or advanced issues.
• Run carrier reports or order monthly reporting from carriers.
• Negotiate with vendors for quotes; provide contract review, comparisons and renewal recommendations.
• Provide proactive customer service and HR support.
• Maintain internal files and databases with all client data.
• Support implementation and compliance for renewals and new business lines.
• Assist onboarding for new accounts and lines of business.

Skills

Vendor liaison

Client development

MS Office

Time management

Attention to detail

Communication skills

Teamwork

Education

Bachelor's degree preferred

Job description

Who We Are

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Posting Description

Who We Are

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Essential Core Duties And Responsibilities

• Vendor Liaison for clients
• Responsible for maintaining outstanding checklists and renewal timelines
• Problem-resolution for ongoing or advanced issues
• Responsible for running carrier reports where applicable, or ordering monthly reporting directly from the carrier
• Responsible for negotiating with vendors to provide competitive quotes. Provide contract review, comparisons and recommendations for renewals by established deadlines
• Proactive customer service and HR support
• Maintain internal files and databases with all client data
• Implementation and compliance support
• Proficient in completing fully insured NFP renewal package
• Assist and coordinate the onboarding process for all new arguments and new business lines on designated accounts
• Experienced in Voluntary Benefits, Work Site Products and Enrollment/Eligibility Options for Clients to include Benefits Administration Systems
• Proficient in carrier alternatives, products and systems
• Attendance at weekly Health and Welfare meetings, planning sessions and NFP-Sponsored events

Desired Skills

• Exceptional written, oral, interpersonal communication skills
• Advanced MS Office skills, to include excel, word, power point
• Strong client development and relationship building skills
• Ability to work both independently and within a team environment
• Exceptional attention to detail and time management skills
• Strong ability to organize and prioritize
• Desire to work in a fast-paced environment with flexibility in duties and responsibilities

Desired Qualifications

• 5 -7 years’ experience in Employee Benefits Administration. Bachelor Degree preferred.

Licensing/Certifications

• Health & Life Insurance License

What We Offer

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $76,200 - $90,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.