Benefits Account Manager - Client Liaison & Compliance

The Harrison Group, Inc.; Havertown (Delaware County); Híbrido; USD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work arrangement

Descripción de la vacante

The Harrison Group, Inc. is seeking an Account Manager to act as the primary liaison between the company and administration clients for pre-tax benefit plans, including FSAs, HRAs, and HSAs. You will manage client relationships, ensure service quality, and help clients utilize self-service tools.

We offer training during onboarding and a hybrid work arrangement with 1–2 days home-based. Responsibilities include renewals, documentation, and meeting with clients and brokers to educate staff on

Formación

• Experience or familiarity with benefits management or customer service preferred but not required.
• Bachelor's degree in Business/Health Administration preferred but not required.
• Growth and experience will determine level of responsibilities and duties.

Responsabilidades

• Ensure overall client satisfaction by proactively managing day-to-day client needs.
• Communicate with internal and external customers with excellent written/verbal service.
• Process information for clients to ensure accurate reports.
• Educate clients and members to utilize self-service tools and technology for benefit administration.
• Coordinate renewal activities to meet goals with priorities and resources.
• Maintain compliance and accuracy of plan documentation across client files.
• Participate in client meetings with brokers and educate employees on benefit offerings.
• Maintain confidentiality in all aspects of job responsibilities.

Conocimientos

Client communication

Time management

Organization

Verbal communication

Problem solving

Team collaboration

Proficiency with MS Office

Educación

Bachelor's degree in Business/Health Administration

Descripción del empleo

The Harrison Group, Inc. is seeking an Account Manager to act as the primary liaison between the company and administration clients for pre-tax benefit plans, including FSAs, HRAs, and HSAs. You will manage client relationships, ensure service quality, and help clients utilize self-service tools.

We offer training during onboarding and a hybrid work arrangement with 1–2 days home-based. Responsibilities include renewals, documentation, and meeting with clients and brokers to educate staff on