Benefits Account Manager - Client-Focused & Growth

Arthur J. Gallagher & Co. (AJG); Eden Prairie (MN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Job summary

NIS, a subsidiary of Gallagher, is seeking an Account Manager - Full Benefits Consulting to join our growing team. You’ll support assigned Full Benefits Consulting clients with timely, careful service, and work with Benefits Consultants to guide annual reviews, renewals, meetings, and open enrollment.

You’ll help keep client records current, prepare renewal summaries and benefit guides, and ensure accurate CRM data so the team has clear information to work from.

Qualifications

• Bachelor’s degree or equivalent experience in the group insurance industry.
• At least three years in customer service or equivalent experience.
• Experience supporting group medical insurance plans.
• Ability to obtain Life and Health insurance license within 60 days of start in each assigned state.
• Willingness to travel ~30% including overnight stays.
• Valid driver's license with clean driving record.
• Ability to read and explain insurance contract language.
• Strong organizational skills and attention to detail.
• Experience using word processing, spreadsheets, and database tools.
• Ability to work independently and in a team in a fast-paced setting.

Responsibilities

• Serve as day-to-day partner for FBC clients.
• Provide face-to-face and virtual service; answer policy questions and coordinate with carriers, consultants, or compliance partners.
• Support annual reviews, renewal setup, committee meetings, employee meetings, and open enrollment.
• Help resolve escalated member claim issues and support benefit tools and administration systems.
• Keep client and prospect activity up to date in the CRM for clear, accurate information.

Skills

Customer service

Insurance knowledge

Detail-oriented

Team collaboration

Communication

Education

Bachelor's degree

Tools

Word processing

Spreadsheets

Database tools

Job description

NIS, a subsidiary of Gallagher, is seeking an Account Manager - Full Benefits Consulting to join our growing team. You’ll support assigned Full Benefits Consulting clients with timely, careful service, and work with Benefits Consultants to guide annual reviews, renewals, meetings, and open enrollment.

You’ll help keep client records current, prepare renewal summaries and benefit guides, and ensure accurate CRM data so the team has clear information to work from.