Benefits Account Coordinator | Data & Client Support

Brown & Brown; Alpharetta (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health Benefits

401k

Student Loan Assistance

Tuition Reimbursement

Mental Health Services

Paid Time Off

Holidays

Preferred Partner Discounts

ESPP

Office Equipment allowance

Job summary

Brown & Brown in Atlanta, GA is seeking an Account Coordinator to support the service team by processing eligibility events, COBRA transactions, and data entry across benefits systems. You will assist Account Managers, prepare client communications, and help ensure high client retention through accurate, timely work.

The role requires strong MS Office skills, attention to detail, confidentiality, and the ability to navigate multiple platforms.

Qualifications

• 1 year of industry and/or professional experience.
• High School diploma or equivalent.
• Proficient with MS Office Suite.
• Exceptional telephone and written demeanor.
• Ability to maintain a high level of confidentiality.
• Adaptation and navigation through Agency Management System(s), intranet, carrier and payroll/benefits systems.
• Proficient knowledge of office equipment.

Responsibilities

• Operate a personal computer with Excel, PowerPoint and Word.
• Respond to emails and share client updates every 2 business days.
• Capture, manage and input data into BAM and partner systems.
• Navigate various platforms for data extract and entry.
• Use Excel to manipulate census data for reporting.
• Support Account Managers with printing presentations and open enrollment materials.
• Assist with team projects.

Education

High School diploma or equivalent

Tools

MS Office Suite

Agency Management System(s)

Payroll/Benefits systems

Excel

Job description

Brown & Brown in Atlanta, GA is seeking an Account Coordinator to support the service team by processing eligibility events, COBRA transactions, and data entry across benefits systems. You will assist Account Managers, prepare client communications, and help ensure high client retention through accurate, timely work.

The role requires strong MS Office skills, attention to detail, confidentiality, and the ability to navigate multiple platforms.