Account Coordinator

Brown & Brown; Atlanta (GA); Presencial; USD 42 000 - 64 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

401k matching

Paid time off

Resumo da oferta

Brown & Brown is seeking an Account Coordinator in Atlanta, GA to support the service department and help maintain a 95% client retention standard. Responsibilities include processing new hires, terminations, open enrollment, COBRA data entry, and assisting with client deliverables.

The role requires 1 year of experience, a high school diploma, and strong MS Office skills. Applicants should be comfortable with multiple systems and data entry, with potential remote work during peak renewals.

Qualificações

• 1 year of industry and/or professional experience.
• High School diploma or equivalent.
• Proficient with MS Office Suite.
• Exceptional telephone and written demeanor.
• Ability to maintain a high level of confidentiality.
• Adaptation and navigation through multiple systems (Agency Management System, intranet, carrier and payroll/benefits systems).
• Proficient with office equipment.

Responsabilidades

• Operate a personal computer and MS Office programs (Excel, PowerPoint, Word).
• Respond to emails and provide client updates every 2 business days unless an extended deadline is communicated.
• Capture, manage, and input data into BAM and external partner systems accurately.
• Work with various technology and carrier platforms for data extraction and entry.
• Manipulate census data in Excel as needed.
• Support Account Managers with printing presentations and open enrollment materials; assist with remote work during peak renewal seasons.
• Assist with team projects.

Conhecimentos

Excel

PowerPoint

Word

MS Office

Confidentiality

Data entry

Formação académica

High School diploma or equivalent

Ferramentas

Agency Management System(s)

Intranet

Carrier systems

Payroll and benefits systems

Descrição da oferta de emprego

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking an Account Coordinator to join our growing team in Atlanta, GA!

The purpose of the Account Coordinator is to aid and assist the service department with Brown & Brown’s 95% client retention standards through the timely and accurate completion of ongoing eligibility defined as processing of new hires, terminations, qualifying events, open enrollment elections, EDI / API error corrections, and COBRA. Process adds, terminations, renewals within COBRA vendor systems, as well as performing client setup/termination with our preferred vendor partner. Maintain accurate data entry in all Employee Benefit Agency Management systems, upkeep of various department documents. Support the service team with printing projects, and execution of client compliance deliverables. Serve as back-up support for the front desk.

How You Will Contribute:

• Operate a personal computer and appropriate software packages. Above average skills with Excel, PowerPoint and Word documents.
• Must be responsive to all emails. Communicating client updates every 2 business days unless an extended deadline has been communicated.
• Capturing, managing and inputting accurate data into our Benefits Agency. Management (BAM) system(s), as well as external partner’s systems.
• Comfortability with various technology and carrier platforms for data extract and entry.
• Comfortability with excel for the purpose of manipulating census data.
• Support Account Managers with printing presentations and open enrollment materials which may impact ability to work remote on scheduled days during peak renewal seasons.
• Assist with team projects.

Licenses & Certifications:

• Ability to obtain Life and Health License within 1st month of employment.
• Life and Health Licensed (preferred).

Skills & Experience to be Successful:

• 1 year of industry and/or professional experience.
• High School diploma or equivalent.
• Proficient with MS Office Suite.
• Exceptional telephone and written demeanor.
• Ability to maintain a high level of confidentiality.
• Adaptation and ease of navigation through a variety of systems including: our Agency Management System(s), intranet, carrier, third party administrators, payroll and benefits administration systems.
• Proficient knowledge of office equipment (including but not limited to copy machines, printers, faxes, binding machines, etc.).

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.