Account Coordinator – Data & Client Support

Brown & Brown; Atlanta (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

401k matching

Paid time off

Job summary

Brown & Brown is seeking an Account Coordinator in Atlanta, GA to support the service department and help maintain a 95% client retention standard. Responsibilities include processing new hires, terminations, open enrollment, COBRA data entry, and assisting with client deliverables.

The role requires 1 year of experience, a high school diploma, and strong MS Office skills. Applicants should be comfortable with multiple systems and data entry, with potential remote work during peak renewals.

Qualifications

• 1 year of industry and/or professional experience.
• High School diploma or equivalent.
• Proficient with MS Office Suite.
• Exceptional telephone and written demeanor.
• Ability to maintain a high level of confidentiality.
• Adaptation and navigation through multiple systems (Agency Management System, intranet, carrier and payroll/benefits systems).
• Proficient with office equipment.

Responsibilities

• Operate a personal computer and MS Office programs (Excel, PowerPoint, Word).
• Respond to emails and provide client updates every 2 business days unless an extended deadline is communicated.
• Capture, manage, and input data into BAM and external partner systems accurately.
• Work with various technology and carrier platforms for data extraction and entry.
• Manipulate census data in Excel as needed.
• Support Account Managers with printing presentations and open enrollment materials; assist with remote work during peak renewal seasons.
• Assist with team projects.

Skills

Excel

PowerPoint

Word

MS Office

Confidentiality

Data entry

Education

High School diploma or equivalent

Tools

Agency Management System(s)

Intranet

Carrier systems

Payroll and benefits systems

Job description

Brown & Brown is seeking an Account Coordinator in Atlanta, GA to support the service department and help maintain a 95% client retention standard. Responsibilities include processing new hires, terminations, open enrollment, COBRA data entry, and assisting with client deliverables.

The role requires 1 year of experience, a high school diploma, and strong MS Office skills. Applicants should be comfortable with multiple systems and data entry, with potential remote work during peak renewals.