BenefitMall - Account Manager (Remote)

CRC Group; Texas; Hybrid; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking an Account Manager to enhance client relationships and drive sales growth. This role involves collaborating with partnered agencies to understand market needs and provide exceptional service. The ideal candidate will have a strong sales background, excellent communication skills, and proficiency in Microsoft Office. Join a supportive and dynamic work environment that values inclusion and innovation, where your contributions will significantly impact client satisfaction and team success.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Vacation

Sick Days

Holidays

Stock Options

Qualifications

• Minimum of 2 years’ experience in sales or telemarketing required.
• Associates degree preferred for this role.

Responsibilities

• Develop positive client relationships to foster sales and growth.
• Conduct group meetings/webinars to educate clients on services.

Skills

Sales Experience

Communication Skills

Microsoft Office Proficiency

Client Relationship Management

Education

Associates Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary: Regular

Language Fluency: English (Required)

Work Shift: 1st Shift (United States of America)

Job Description

The Account Manager is responsible for retaining co-broker accounts by providing services and support for partnered agencies' customers. Works closely with the partnered agency, their producers, and customers to understand market needs.

Our employees work a hybrid schedule, collaborating via video and screen sharing technology, allowing remote work while feeling part of the team.

At BenefitMall, a leader in benefits services, our culture emphasizes inclusion, trust, collaboration, and innovation. Recognized as a Top Workplaces USA award recipient for three consecutive years based on employee feedback, we value employees and encourage growth. Join us if you seek a supportive and dynamic work environment.

Key Responsibilities

1. Represent Company services professionally to foster sales and growth by developing positive client relationships.
2. Maintain understanding of Company products, processes, and client interactions.
3. Enhance knowledge of insurance markets, products, and legal environments to add value for clients.
4. Provide information on carrier procedures, product options, and assist in product selection.
5. Conduct group meetings/webinars to educate clients on our services.
6. Follow up on service issues and renewals.
7. Listen to client ideas, resolve conflicts, and provide feedback.
8. Work with renewal and market groups to secure optimal products.
9. Participate in team meetings, contributing to customer satisfaction and team success.

Education and Experience

• Minimum of 2 years’ experience in sales or telemarketing (required)
• Associates degree preferred

Certifications, Licenses, Registrations

• Insurance Producer’s License preferred

Functional Skills

• Proficiency in Microsoft Office (Word, Excel, Outlook) and web browsers like Chrome and Edge.
• Excellent verbal and written communication skills.
• Ability to read and understand insurance plan features, benefits, and guidelines.
• Build and maintain good working relationships.
• Identify issues requiring escalation.
• Contribute positively to team environment.
• Manage multiple responsibilities efficiently.

Benefits

Eligible employees working 20+ hours/week receive medical, dental, vision, life insurance, disability, savings accounts, 401k, paid vacation, sick days, holidays, and possibly stock options or deferred plans. Benefits vary by division and employment status.

Equal Opportunity Statement

CRC supports a diverse workforce and is an EOE that does not discriminate based on protected characteristics. CRC is a Drug-Free Workplace.

EEO is the Law | Pay Transparency Nondiscrimination Provision | E-Verify