Benefit Specialist - Remote KY

Globe Life AIL - McQuade Organization; Lexington (KY); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

On-the-job training

Career advancement

Flexible schedule

Job summary

Globe Life AIL - McQuade Organization is hiring an Entry-Level Benefits Representative in Lexington, KY. You’ll be the first point of contact for clients seeking support with their benefits packages, helping with enrollment, changes, and questions.

No prior experience is required; training is provided. A customer-first mindset, strong communication, and the ability to work both independently and in a team are valued. Flexible schedule and growth opportunities are offered.

Qualifications

• Strong communication and active listening are essential.
• Customer-first attitude and willingness to help others.
• Self-motivated with ability to work independently and in a team.

Responsibilities

• Assist clients via phone and online platforms with inquiries and guidance.
• Provide information about benefit plans, coverage, and eligibility.
• Support clients through enrollment, changes, and troubleshooting.
• Keep documentation and resources up-to-date for teams and clients.
• Identify client needs and propose appropriate solutions.
• Collaborate with internal teams to resolve issues and improve service.

Skills

Communication skills

Active listening

Customer-first mindset

Self-motivation

Multitasking

Computer literacy

Education

High School Diploma or GED

Tools

Zoom

CRM software

Job description

Join Our Growing Team as a Benefits Representative - No Experience Required!

Are you a motivated, high-energy individual with a passion for helping others? Do you thrive in a fast-paced, team-oriented environment where your dedication and drive are recognized and rewarded? If so, we want to meet you!

Position: Entry-Level Benefits Representative

We are actively seekingEntry-Level Benefits Representatives to join our expanding team. In this role, you’ll be the first point of contact for clients seeking support with their benefits packages. Whether you’re looking to kick-start your career or pivot into a meaningful role where you can grow and make an impact, this could be your perfect fit.

Responsibilities:

• Assist current clients via phone and online platforms with account inquiries and product guidance.
• Provide accurate, easy-to-understand information about benefit plans, coverage, and eligibility.
• Support clients through benefits enrollment, changes, and troubleshooting.
• Keep documentation and support resources up-to-date for both internal teams and clients.
• Help identify client needs and offer appropriate product solutions.
• Collaborate with internal teams to resolve issues and improve service delivery.
• Stay informed on industry trends, company updates, and benefit regulations.

Qualifications:

• Strong communication and active listening skills.
• A customer-first attitude and genuine desire to help others.
• Self-motivated with the ability to work independently and in a team setting.
• Detail-oriented and able to manage multiple priorities effectively.
• Basic computer skills, including comfort with tools like Zoom and CRM platforms.
• Flexible, coachable, and eager to learn and grow.

Preferred (but not required):

• High school diploma or equivalent (college degree a plus).
• Previous customer service or administrative experience is a bonus, but not necessary—we’ll train you!

What We Offer:

• Comprehensive on-the-job training and mentorship.
• A supportive, inclusive work culture.
• Clear pathways for career advancement.
• The opportunity to make a positive impact every day.

Ready to Launch Your Career?

We’re not just looking for employees—we’re building a team of people who want to grow with us. If you're ready to make a difference and be part of something meaningful.

Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth opportunities Lexington KY 40504