Benefit Programs Specialist — Eligibility & Impact

State of Missouri; Plattsburg (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Defined pension plan

Leave and holiday time

Health insurance

Job summary

The Family Support Division in Missouri is seeking a Benefit Program Technician for the Clinton County/Plattsburg Resource Center, located at 108 Bush St, Plattsburg, MO. The role focuses on helping citizens receive food, medical, financial and nutritional assistance.

You will determine initial and continuing eligibility, interview clients in person and by telephone, and prepare summaries to support service delivery.

Qualifications

• Requires High School diploma or equivalent or Bachelor's degree.
• At least four years of customer service experience.
• Interview clients in person and by telephone and determine eligibility.

Responsibilities

• Determine initial and ongoing eligibility for Missouri citizens.
• Interview clients in person and by telephone and prepare summaries.
• Assist citizens in obtaining food, medical, financial and nutritional assistance.

Skills

Customer service

Interviewing

Eligibility determination

Education

Bachelor's degree

High school diploma or equivalent

Job description

The Family Support Division in Missouri is seeking a Benefit Program Technician for the Clinton County/Plattsburg Resource Center, located at 108 Bush St, Plattsburg, MO. The role focuses on helping citizens receive food, medical, financial and nutritional assistance.

You will determine initial and continuing eligibility, interview clients in person and by telephone, and prepare summaries to support service delivery.