Benefit Program Technician

State of Missouri; Plattsburg (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Defined pension plan

Leave and holiday time

Health insurance

Job summary

The Family Support Division in Missouri is seeking a Benefit Program Technician for the Clinton County/Plattsburg Resource Center, located at 108 Bush St, Plattsburg, MO. The role focuses on helping citizens receive food, medical, financial and nutritional assistance.

You will determine initial and continuing eligibility, interview clients in person and by telephone, and prepare summaries to support service delivery.

Qualifications

• Requires High School diploma or equivalent or Bachelor's degree.
• At least four years of customer service experience.
• Interview clients in person and by telephone and determine eligibility.

Responsibilities

• Determine initial and ongoing eligibility for Missouri citizens.
• Interview clients in person and by telephone and prepare summaries.
• Assist citizens in obtaining food, medical, financial and nutritional assistance.

Skills

Customer service

Interviewing

Eligibility determination

Education

Bachelor's degree

High school diploma or equivalent

Job description

The Family Support Division is seeking applications for a Benefit Program Technician. This position will be in the Clinton County/Plattsburg Resource Center based at 108 Bush St, Plattsburg, MO.

As our Benefit Program Technician you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives.

Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more.

In order to succeed in this role, you must have a High School diploma or equivalent and at least four years of customer service experience OR have a Bachelor’s Degree.

To thrive in this role, you must be personable, compassionate and have a non-judgmental attitude.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Recruitment Area:

Accepting applications from all qualified applicants.

The State of Missouri is an equal opportunity employer.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time-of-service pay).

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