Benefit Program Technician

State-of-Missour; Raytown (MO); On-site; USD 41,000 - 55,000; Full time

Job summary

The Family Support Division in Missouri is seeking a Benefit Program Technician in the Jackson County/Raytown Resource Center, Raytown, MO. You will determine eligibility for food, medical, financial and nutritional assistance and interview clients in person and by phone.

Qualifications include a High School diploma or equivalent or a Bachelor’s Degree, plus at least four years of customer service experience; travel for training may be required.

Qualifications

• High School diploma or equivalent or a Bachelor’s Degree required.
• At least four years of customer service experience.
• Ability to travel for training and coverage as needed.

Responsibilities

• Determine initial and continuing eligibility for Missouri citizens for food, medical, financial and nutritional assistance.
• Interview clients in person and by telephone.
• Prepare summaries and related case documentation.

Skills

Customer service

Interviewing

Education

High school diploma or equivalent

Bachelor's degree

Job description

The Family Support Division is seeking applications for a Benefit Program Technician. This position will be in the Jackson County/Raytown Resource Center based at 8800 E 63rd St - 1st Floor, Raytown, MO.

As our Benefit Program Technician you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives.

Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more.

In order to succeed in this role, you must have a High School diploma or equivalent and at least four years of customer service experience OR have a Bachelor’s Degree.

To thrive in this role, you must be personable, compassionate and have a non-judgmental attitude. Some travel may be required for training and coverage purposes.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time-of-service pay).

Recruitment Area: Accepting applications from all qualified applicants.

TheStateofMissouriisanequalopportunity employer.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage.Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employee와. The Total Compensation Calculator and other applicant resources can be found here.