Benefit Program Technician: Eligibility & Client Support

State of Missouri; West Plains (MO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Defined pension plan

Generous leave and holiday time

Health insurance eligibility

Job summary

The Family Support Division (FSD) seeks applicants for Benefit Program Technician positions located in the Howell County Customer Service Center in West Plains, MO. You will help Missouri citizens receive food, medical, financial and nutritional assistance, and determine initial and continuing eligibility.

Responsibilities include interviewing clients in person and by telephone, preparing summaries, and performing related tasks.

Qualifications

• High School diploma or equivalent with at least four years of customer service experience, or a Bachelor's degree.
• Personable, compassionate, and non-judgmental attitude is essential.
• State of Missouri is an equal opportunity employer.

Responsibilities

• Determine initial and continuing eligibility for services.
• Interview clients in person and by telephone.
• Prepare summaries and related documentation.

Skills

Customer service

Interpersonal communication

Education

High School diploma or equivalent

Bachelor's degree

Job description

The Family Support Division (FSD) seeks applicants for Benefit Program Technician positions located in the Howell County Customer Service Center in West Plains, MO. You will help Missouri citizens receive food, medical, financial and nutritional assistance, and determine initial and continuing eligibility.

Responsibilities include interviewing clients in person and by telephone, preparing summaries, and performing related tasks.