Benefit Program Technician

State-of-Missour; Eldon (MO); On-site; USD 37,000 - 52,000; Full time

Job summary

The Family Support Division (FSD) seeks a Benefit Program Technician in Eldon, MO, located at the Miller County Eldon Customer Service Center. You will help Missouri citizens receive food, medical, financial and nutritional assistance to live safe, healthy, and productive lives.

You will determine initial and continuing eligibility, interview clients in person and by telephone, and prepare summaries. You will also process nursing home applications for the State of Missouri.

Qualifications

• Requires a High School diploma or equivalent.
• At least four years of customer service experience or a Bachelor’s Degree.
• Must be personable, compassionate and non-judgmental.

Responsibilities

• Determine initial and continuing eligibility for Missouri citizens for the services.
• Interview clients in person and by telephone.
• Prepare summaries of client information.
• Process nursing home applications for the State of Missouri.

Skills

Customer service

Interviewing

Education

High School diploma or equivalent

Bachelor’s Degree

Job description

The Family Support Division (FSD) is seeking applications for a Benefit Program Technician. This position will be located in the Miller County - Eldon Customer Service Center based at 6 Industrial Drive, Eldon, MO.

As our Benefit Program Technician you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives.

EverydayyouwilldetermineinitialandcontinuingeligibilityofMissouricitizensfortheseservices, interview clients in person and by telephone, and prepare summaries. You will also process nursing home applications for the State of Missouri.

In order to succeed in this role, you must have a High School diploma or equivalent and at least four years of customer service experience OR have a Bachelor’s Degree.

To thrive in this role, you must be personable, compassionate and have a non-judgmental attitude.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time-of-service pay).

Recruitment Area: Accepting applications from all qualified applicants.

TheStateofMissouriisanequalopportunityemployer.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage.Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.