Benefit Program Technician

State of Missouri; Sedalia (MO); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Defined pension plan

Generous leave and holiday time

Health insurance eligibility

Job summary

State of Missouri's Family Support Division seeks a Benefit Program Technician for the Pettis County/Sedalia Resource Center in Sedalia, MO. You will determine initial and continuing eligibility for food, medical, financial and nutritional assistance and interview clients in person and by phone.

Requirements include a High School diploma or equivalent with four years of customer service or a Bachelor's degree. You should be personable and nonjudgmental.

Qualifications

• Requires High School diploma or equivalent with four years of customer service experience OR a Bachelor’s Degree.
• Ability to determine initial and continuing eligibility for benefits and interview clients in person or by telephone.
• Strong interpersonal skills: personable, compassionate, non-judgmental.

Responsibilities

• Determine initial and continuing eligibility for Missouri citizens for food, medical, financial and nutritional assistance.
• Interview clients in person and by telephone at the Pettis County/Sedalia Resource Center.
• Prepare summaries and related casework documentation for ongoing benefits processing.

Skills

Customer service

Interviewing

Eligibility determination

Education

High School diploma or equivalent

Bachelor’s Degree

Job description

The Family Support Division is seeking applications for a Benefit Program Technician. This position will be in the Pettis County/Sedalia Resource Center based at 808 Westwood, Sedalia, MO.

As our Benefit Program Technician you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives.

Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more.

In order to succeed in this role, you must have a High School diploma or equivalent and at least four years of customer service experience OR have a Bachelor’s Degree.

To thrive in this role, you must be personable, compassionate and have a non-judgmental attitude.

Lack of post‑secondary education will not be used as the sole basis denying consideration to any applicant.

Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time‑of‑service pay).

Recruitment Area: Accepting applications from all qualified applicants.

The State of Missouri is an equal opportunity employer.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

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