Benefit Program Technician

State of Missouri; Nevada (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Pension plan

Paid time off

Health insurance eligibility

Job summary

State of Missouri's Family Support Division is seeking Benefit Program Technicians in the Vernon County area, Nevada, MO. You will help Missouri citizens obtain food, medical, financial and nutritional assistance to live safe and healthy lives.

You will determine eligibility and interview clients in person or by phone, preparing summaries and related paperwork as part of a responsive service team. A high school diploma or four years of customer service experience, or a Bachelor's degree, are

Qualifications

• High School diploma or equivalent is required.
• Four years of customer service experience or a Bachelor’s Degree.
• Strong interpersonal skills and a compassionate, non-judgmental attitude.

Responsibilities

• Determine initial and continuing eligibility for benefits.
• Interview clients in person and by telephone.
• Prepare summaries and related documentation.

Skills

Customer service

Interviewing

Communication

Education

High School diploma or equivalent

Bachelor’s Degree

Job description

The Family Support Division (FSD) is seeking applications for Benefit Program Technicians. These positions will be located in the Vernon County Customer Service Center based at 621 E Highland, Nevada, MO.

As our Benefit Program Technician you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives.

Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more.

In order to succeed in this role, you must have a High School diploma or equivalent and at least four years of customer service experience OR have a Bachelor’s Degree.

To thrive in this role, you must be personable, compassionate and have a non-judgmental attitude.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time-of-service pay).

Recruitment Area:

Accepting applications from all qualified applicants.

The State of Missouri is an equal opportunity employer.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

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