Benefit Program Technician

State of Missouri; Jefferson City (MO); On-site; USD 35,000 - 43,000; Full time

Job summary

State of Missouri, MO HealthNet Division, is seeking a Benefit Program Technician in the Medicare Buy-In Unit in Cole County. This entry-level role supports Medicare premium payments for eligible Medicaid participants and offers room for growth within the Medicaid program.

The position requires a high school diploma or equivalent and 2–4 years of relevant experience, with potential substitutions. It emphasizes independent work, teamwork, timely research, and strong communication with agencies

Qualifications

• High School diploma or equivalent and 2-4 years of relevant experience.
• Substitutions may be allowed.
• Ability to work independently, be a team player, and have great time management skills.
• Experience with Medicaid, Medicare, Health Insurance, or Medical Billing a bonus.
• Ability to interpret and apply policies and procedures.
• Good analytical skills with attention to detail.

Responsibilities

• Review system reports to determine Medicare eligibility, update MHD eligibility records to reflect Medicare entitlement, and refer cases to appropriate Medicare Unit staff.
• Review and respond to Medicare eligibility inquiries/issues from internal and external sources.
• Work closely with the Family Support Division regarding Medicaid eligibility.
• Research and process standard Buy-Ins from working a variety of unit reports, referring to any cases that require further research to the Benefit Program Specialists.
• Answer and respond to the Unit Agent phone line and email in a professional and accurate manner.
• Utilize strong verbal and written communication skills to relay information to the Social Security Administration, Family Support Division, MHD providers and participants.
• Interpret regulations, policies and procedures of the Medicare program as it relates to MHD participants and convey information to others in an effective and professional manner.
• Crosstrain in duties and provide back-up to other staff as needed.
• Assist supervisor with special projects as assigned.

Education

High School diploma or equivalent

2-4 years of relevant experience

Job description

The MO HealthNet Division has an opening for a Benefit Program Technician within the Medicare Buy-In Unit located in Cole County.

Semi-monthly salary: The current rate for this position is $1,620.33. Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time-of-service pay).

Annual Salary: $38,887.88

Job Posting Number: 4591 8260057

Job Location: This position is located at the Howerton State Office Building; 615 Howerton Court, Jefferson City, MO. All internal promotional applicants are encouraged to apply as there may be alternate office space available.

The Department of Social Services partners with families and communities to protect children, rehabilitate youth and move families to self-sufficiency so that Missourians can lead safe, healthy and productive lives.

Why you’ll love this position

This position is an entry-level programmatic position with room for growth within the Medicaid Program. The person in this position will work independently as part of a team performing Medicare Buy-in to pay Medicare premiums for eligible Medicaid participants. The right person for this position is self-motivated and can perform research and work independently.

What You’ll Do

• Review system reports to determine Medicare eligibility, update MHD eligibility records to reflect Medicare entitlement, and refer cases to appropriate Medicare Unit staff.
• Review and respond to Medicare eligibility inquiries/issues from internal and external sources.
• Work closely with the Family Support Division regarding Medicaid eligibility.
• Research and process standard Buy-Ins from working a variety of unit reports, referring to any cases that require further research to the Benefit Program Specialists.
• Answer and respond to the Unit Agent phone line and email in a professional and accurate manner.
• Utilize strong verbal and written communication skills to relay information to the Social Security Administration, Family Support Division, MHD providers and participants.
• Interpret regulations, policies and procedures of the Medicare program as it relates to MHD participants and convey information to others in an effective and professional manner.
• Crosstrain in duties and provide back-up to other staff as needed.
• Assist supervisor with special projects as assigned.

Minimum Qualifications

High School diploma or equivalent and 2-4 years of relevant experience. (Substitutions may be allowed.)

Preferred Qualifications

The person in this position should have the ability to work independently, be a team player, and have great time management skills. Experience with Medicaid, Medicare, Health Insurance, or Medical Billing a bonus. Ability to interpret and apply policies and procedures. Good analytical skills with attention to detail.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

If you have questions about this position, please contact:

Marsha Scrivner at [e-mail]. If you experience accessibility issues while applying, please contact Courtney Hall at [e-mail].

Recruitment Area

All qualified applicants.

Application Deadline

September 16, 2026