Bench Technician: Hardware & Repair Specialist

Scientific Games; Cleveland (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading gaming solutions company is seeking a Bench Technician in Cleveland, Ohio. The technician will be responsible for diagnosing and repairing various communication hardware and gaming equipment, performing maintenance and calibration, and assisting with inventory and warehouse duties. Candidates should possess a high school diploma, experience in troubleshooting, and strong communication skills. The position may require lifting heavy equipment and traveling to customer locations for on-site repairs.

Qualifications

• Understanding of troubleshooting computer software and hardware.
• Excellent verbal and written communication skills.
• Ability to respond promptly to customer requests.
• Motivated self-starter with effective multitasking ability.
• Strong judgement regarding repair resolutions.

Responsibilities

• Diagnose and repair mechanical, hardware, software, and systems failures.
• Perform maintenance, testing, and calibration of products.
• Participate in warehouse duties including inventory and shipping.
• Assist in the training of new and existing team members.

Skills

Troubleshooting computer software and hardware technologies

Excellent interpersonal communication

Organization and time management

Problem-solving skills

Ability to lift and install large equipment

Clean driving record

Education

High school diploma or equivalency

Job description

A leading gaming solutions company is seeking a Bench Technician in Cleveland, Ohio. The technician will be responsible for diagnosing and repairing various communication hardware and gaming equipment, performing maintenance and calibration, and assisting with inventory and warehouse duties. Candidates should possess a high school diploma, experience in troubleshooting, and strong communication skills. The position may require lifting heavy equipment and traveling to customer locations for on-site repairs.